Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and ability to boost website traffic and conversions. Its Shopping Ad feature and automated keyword optimization are highlighted as significant time-savers. Merchants report quick sales results, often within days of use. The app's comprehensive insights, reporting tools, and real-time automated bidding system are praised for enabling data-driven decisions. The customer support, particularly Benjamin Grimes, is commended for their knowledge and responsiveness.

March 8, 2018

Good app still have to try all features

Ecopopup
Italy
About 1 month using the app
August 26, 2019

Great App!! Technically ...
Need to improve Costumer services specially in the beginning of the Account plan!

Lux Nightwear
United States
About 1 month using the app
Clever Ads replied August 27, 2019

Thank you for your feedback Lux Nightwear, we will work harder and improve it!

July 18, 2020

I am just starting this App it is Sad that Review is needed in advance before even starting the process

Luxury living Collection
Australia
About 1 month using the app
Clever Ads replied July 19, 2020

Hi!

We typically ask users to provide feedback on how the installation process went, then update with how the app is working later on. Please let us know!!

March 17, 2022

not understanding how to connect things if i could get some help with that i think this could be a great app

Babies Escape In Style
United States
About 1 month using the app
Clever Ads replied March 24, 2022

Hi Babies Escape in Style store owner,

Thank you for your review. We appreciate your feedback and would like to apologize if our app wasn't clear on how to use our features. We've tried reaching out to you via email. We would really appreciate it if you could provide us some additional feedback regarding this issue and possibly see if we can work something out for you.

Warm regards,
Abby, Account Manager

June 14, 2019

Not sure yet if this is going to work for me, but will be testing it. If possible will write an update for it

Cloudy Garden
Lithuania
About 1 month using the app
Clever Ads replied June 14, 2019

Thanks a lot for trusting us. Looking forward to your review after using our app.

June 3, 2019

I was asked to review this immediately after the install. What do you expect me to say? I care about getting sales and cannot comment of the effectiveness of the application.

Flash Aviation
United States
About 1 month using the app
Clever Ads replied June 4, 2019

Thanks for the review. We would like to let you know that you have the ability to edit your review after you have used our product. Nonetheless, we hope our app serves you well.

December 20, 2022

worst experience for linking accouns good luck and have fun, i recommend support chats etc but good luck

My Paw Buddy Co
Australia
30 days using the app
Clever Ads replied December 21, 2022

Hi My Paw Buddy Co,

Thank you for sharing your experience with us.

We apologize for any inconvenience you experienced while trying to link your accounts. We take all feedback seriously and will use your comments to help improve this process, specifically.

Your experience is what matters most to us and to that end, we have already reached out to you via email today (your Account Manager Paola, and I) with solutions, updates and more guidance. Keep an eye out for an email from Premium@cleverads.com — we hope to see your reply soon!

We are here to help and want to ensure that you have a positive experience with our platform.

Warm regards,
- Ben, Customer Success

December 15, 2022

Hopefully you can ad a feature after you’ve made us a sale, this would encourage lots of small businesses

LCo
United States
28 days using the app
Clever Ads replied December 16, 2022

Hi LCo store owner!

Thank you for taking the time to provide your feedback. We are committed to giving you the full 5-star experience, and sometimes that means we should make improvements.

We would love to hear more about your experience, and what is the particular feature you're looking for but not finding! Please keep an eye out for our email to you and don't hesitate to reach out if there is anything else you would like to share.

Best,

- Ben, Customer Success

March 9, 2021

I really waiting for the results, and sure I will provide you with my review of the app. how you ask me about the program before I even start with you?

Family Business (AESC)
Cyprus
27 days using the app
Clever Ads replied March 26, 2021

Hi, Family Business (AESC). Thanks for your review! We ask for feedback from the start to know how your setup process was like. You can always update your review anytime. We'd love to know how we can improve your experience with our app. Please don't hesitate to contact us at support@cleverecommerce.com.

-Nikki, Junior Account Manager

Edited February 26, 2023

Google Ads is making me write a minimum 100 word review before I use the product which is quite annoying. Hopefully the product is great though when I test it out on Shopify.

Arasaka
United States
26 days using the app
Clever Ads replied February 27, 2023

Hi Arasaka shop owner,

Thank you so much for taking the time to leave feedback on our app!

I have already reached out to you via email regarding your the issue you're pointing at. We are sorry to hear about it but happy that we were able to assist you in resolving the misunderstanding.

If there’s anything else you’d like to suggest you can contact us at support@cleverads.com and we’d be happy to help you. Hope to hear back from you soon.

Best regards,

Charlie, Account Manager