Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and precise targeting options. It's praised for boosting sales through features like Shopping Ad and dynamic remarketing. The app provides comprehensive performance insights and automation capabilities, saving time on keyword optimization and ad targeting. The customer support, especially Benjamin Grimes, is commended for exceptional assistance. It's particularly useful for those unfamiliar with Google ads/shopping, streamlining campaign optimization, bid management, and performance tracking.

March 9, 2021

I really waiting for the results, and sure I will provide you with my review of the app. how you ask me about the program before I even start with you?

Family Business (AESC)
Cyprus
27 days using the app
Clever Ads replied March 26, 2021

Hi, Family Business (AESC). Thanks for your review! We ask for feedback from the start to know how your setup process was like. You can always update your review anytime. We'd love to know how we can improve your experience with our app. Please don't hesitate to contact us at support@cleverecommerce.com.

-Nikki, Junior Account Manager

Edited February 26, 2023

Google Ads is making me write a minimum 100 word review before I use the product which is quite annoying. Hopefully the product is great though when I test it out on Shopify.

Arasaka
United States
26 days using the app
Clever Ads replied February 27, 2023

Hi Arasaka shop owner,

Thank you so much for taking the time to leave feedback on our app!

I have already reached out to you via email regarding your the issue you're pointing at. We are sorry to hear about it but happy that we were able to assist you in resolving the misunderstanding.

If there’s anything else you’d like to suggest you can contact us at support@cleverads.com and we’d be happy to help you. Hope to hear back from you soon.

Best regards,

Charlie, Account Manager

Edited April 11, 2018

Waiting 1 month for results...

Comme Avant Bio
France
26 days using the app
March 8, 2023

I must say that so far, with everything that I have seen, this app will be a very nice addition to my shop.

BlackbirdTrendz
United States
25 days using the app
Clever Ads replied March 8, 2023

Hi BlackbirdTrendz!

Thank you so much for your positive feedback! We love hearing from our clients and we're so happy to know that you seem be having a great experience thus far.

We've taken an even closer look at your account and have already sent you an email with very important actions for you to take. Please keep an eye out for an email from support@cleverads.com from your Account Manager, Marta.

We look forward to your reply!

Warm regards,
- Ben, Customer Success

Edited September 19, 2017

(+) Its great to start off with, they created several ads for products and specific collections with or without banners.
Basically all you have to do is set a budget and they do their thing.
(+) Its free.

(-) Their customer support takes half a century to respond.
(-) The premium subscription isnt very clear on what perks you are getting in addition to what they are already doing, even upon asking they weren't very clear on it.
(-) They're not proficient in english, probably because its not their first language. This will make you doubt the quality of their work and you will have to double check everything.

My advice - If you are new to adwords, give it a go. If you like what they're doing then get the premium subscription, ask them what you will get before you pay (just to be clear).
Once you grow bigger, I suggest you get familiar with adwords yourself and handle it on your own. Its not that difficult + you have immediate control over your ads from the start.

The Watch Stop Australia
Australia
23 days using the app
Edited March 3, 2023

It looks like a good tool but a little hard to get used to. I am still into day two of trying to navigate it.
They don't have the option to pay annually (customer service emailed me back), even though the app store appears to suggest that you could get 20% off if you pay annually.

ZNOMS
Canada
22 days using the app
Clever Ads replied March 6, 2023

Hi ZNOMS!

Thank you for your review!

We're glad to hear that you think we've created a good app so far, but we're sorry to hear that you're having trouble navigating it. We'd be more than happy to help you get started and answer any questions you may have.

Regarding the issue you mentioned about the annual payment option, we apologize for any confusion we may have caused. We take full responsibility for the misunderstanding. We want to clarify that you can indeed purchase an annual plan at a 20% discount.

We appreciate that you reached out to our customer service team to inquire about this matter, and we're glad that we were able to clarify the issue through email. We hope that the updates we provided you were helpful and addressed your concerns.

Please don't hesitate to reach out to us if you need further assistance. We look forward to your reply to our email!

Warm regards,
- Ben, Customer Success

January 16, 2020

So far so good i guess. Still figuring out what to do and how much thi app could help. Don't know what else to say

Limitless963
Canada
19 days using the app
Clever Ads replied January 29, 2020

We would love to hear back from you after you’ve gotten to use the app a bit more. Until then, if you have any questions don’t hesitate to reach us at support@cleverecommerce.com.

March 26, 2019

Still trying to figure out how it works.....................................................................

Fine Factory
United States
19 days using the app
Edited March 27, 2023

Fácil de usar, rapidez en contestar dudas, de momento estoy encantada. Te guiaa paso a paso en todo el proceso

Caprichos de madres
Spain
19 days using the app
Clever Ads replied March 29, 2023

Buenos días propietaria de la tienda Caprichos de Madres,

Muchísimas gracias por tomarse el tiempo de compartir su experiencia positiva con nosotros. Siempre valoramos mucho el feedback ya que es una herramienta que nos ayuda mucho a mejorar nuestra aplicación día a día.

Me he puesto en contacto con usted por correo electrónico acerca de su cuenta de Google Ads! Por favor, compruebe su bandeja de entrada de correo electrónico para resolver los problemas lo antes posible.

Saludos,
Marina, Jr. Account Manager.

April 18, 2019

Will see how things go, but its bad when your asking for a review before even know what the service is like

Cost2Build Trade Store
United Kingdom
18 days using the app