Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and ability to boost website traffic and conversions. Its Shopping Ad feature and automated keyword optimization are highlighted as significant time-savers. Merchants report quick sales results, often within days of use. The app's comprehensive insights, reporting tools, and real-time automated bidding system are praised for enabling data-driven decisions. The customer support, particularly Benjamin Grimes, is commended for their knowledge and responsiveness.

February 14, 2018

Don't have an answer right now it's to early to tell

Doggy Affair
United States
16 days using the app
August 28, 2023

I had installed this app 2 days later and its showing pending steps so i did it. I hope i got better result.

My best shop
India
6 days using the app
Clever Ads replied September 26, 2023

Hi My Best Shop Owner,

Thank you for sharing your experience with us. We appreciate your feedback and want to ensure that you achieve the best results with our app.

I noticed that you mentioned some pending steps, and I'm here to assist you in completing them successfully. To provide you with the best possible support, we have already sent you an email with very important actions for you to take. Please keep an eye out for an email from support@cleverads.com from your Account Manager, Paola.

We look forward to your reply!

Warm regards,
- Paola, Digital Account Manager

November 21, 2020

The interface seems great. I am not sure why the ads are not running and the impressions are 0 even after the campaigns are approved.

EthniCache ®
India
15 days using the app
Edited March 23, 2023

gdsz fsfsdfdasg wdgvdsg asdfgdsz fsfsdfdasg wdgvdsg asdfgdsz fsfsdfdasg wdgvdsg asdfgdsz fsfsdfdasg wdgvdsg asdfgdsz fsfsdfdasg wdgvdsg

LUXE LOOKS
Canada
15 days using the app
Clever Ads replied March 28, 2023

Hi LUXE LOOKS,

Thanks for taking the time to provide feedback on our app!

Your opinion is valuable to us but I hoped to get some clarification from you about your experience. In that effort, I've already sent you an email and I hope you are able to have a look and respond. We take pride in providing our customers with the best possible service and aim to meet your expectations.

If you have any further suggestions or feedback, please do not hesitate to contact us at support@cleverads.com. We look forward to hearing from you!

Best regards,
Marta, Account Manager

September 24, 2020

Easy to use but haven’t seen any progress with my store so far. I’ll check back and update it in a few weeks if anything changes. Just kinda of getting tired of paying for ads and they don’t get put out there as much

Glam Squad Luxe Boutique
United States
14 days using the app
December 26, 2019

Its nice but still need some more information. But Google is always very handy and is the biggest searching site in the world

Sofizara
Bosnia & Herzegovina
14 days using the app
Clever Ads replied January 13, 2020

Thank you for the review and downloading our app! If you have any further questions or concerns with the platform, please feel free to contact us at support@cleverecommerce.com.

September 10, 2023

its okay

future comforts
Australia
4 days using the app
Clever Ads replied September 12, 2023

Hi Future Comforts Store Owner,

Thank you for your feedback! We understand that you've given us a 3-star rating and have commented, "Its okey". We appreciate your feedback as it helps us to improve our services and provide a better experience for our users.

We've already reached out via email with very important information and updates! Please have a look and we hope to see your response soon.

We aim to get you back on track as soon as possible.

Warm regards,
- Paola, Digital Account Manager

Edited March 9, 2023

It is easy to set up and use I like to thank them for the easy understanding of this app as most are highly complicated.

AMAFIA
United States
13 days using the app
Clever Ads replied March 12, 2023

Hi AMAFIA!

Thank you so much for your positive feedback! We love hearing from our clients and we're so happy to know that our app has made this complicated process easy for you!

We've taken an even closer look at your account and have already sent you an email with very important actions for you to take. Please keep an eye out for an email from premium@cleverads.com.

We look forward to your reply!

Warm regards,
- Ben, Customer Success

October 7, 2021

It can be confusing set up, too many accounts to link to use the website. I am not sure why I am forced to write a review before I even set up my account and see results from it..

Cay's Creative Designs
United States
13 days using the app
Clever Ads replied October 14, 2021

Hi Cay's Creative Designs owner,

Thank you very much for taking the time to leave us your thoughts as use customer feedback to better our services at Clever.

I would like to note that customers are not forced to leave a review as doing so would go against our status as a Shopify Partner. If you still have lingering questions, please do not hesitate to reach out to us at support@cleverecommerce.com as we'd be more than happy to help.

Warm regards,
Isaiah, Account Manager

February 9, 2023

Votre avis ne doit pas être menaçant ni diffamatoire, et il ne peut pas être laissé en échange d'une mesure incitative. S'il est publié, nous inclurons peut-être des informations supplémentaires au sujet de votre boutique pour faciliter la lecture des avis pertinents.

GKJewelryStore
Vietnam
12 days using the app
Clever Ads replied February 15, 2023

Bonjour propriétaire de la boutique GKJewelryStore,

Merci d'avoir pris le temps de partager votre feedback sur notre app. Vos commentaires sur notre service sont extrêmement précieux pour nous. Nous les prenons très au sérieux.

Je viens de vous contacter par courriel électronique au sujet de votre compte Google Ads! Je vous prie de vérifier votre boite mail pour pouvoir prendre contact dès que possible.

Nous attendons avec impatience votre réponse,

Cordialement,
Marina, Jr. Account Manager.