Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and ability to boost website traffic and conversions. Its Shopping Ad feature and automated keyword optimization are highlighted as significant time-savers. Merchants report quick sales results, often within days of use. The app's comprehensive insights, reporting tools, and real-time automated bidding system are praised for enabling data-driven decisions. The customer support, particularly Benjamin Grimes, is commended for their knowledge and responsiveness.

September 30, 2017

So far, bring people to the site, but I must say the app likes to turn the campaigns you have on by itself, meaning if you don't keep checking it, you will rack up a bill of $$$$$$ so please app devs let's get something straight I turn it off for a reason, would love to have a campaign start and end date so I don't end up spending millions....

Ooh La La Cosmeticsza
South Africa
12 days using the app
January 17, 2019

If I understand no impressions before you received your feedback right ?
not very fair.sweet-casa.com

sweet-casa.com
Canada
12 days using the app
November 5, 2017

Haven't had it that long, so I'm not sure how much it is actually optimizing my store at the present time. But I will review again in 2 months.

Iaunnas Princess Boutique
United States
11 days using the app
April 6, 2023

Have not used long enough to give proper review but once I have had a chance of fully utilizing this app, i will give my honest review

PPRecyclers
United States
11 days using the app
Clever Ads replied April 10, 2023

Hi there PPRecyclers,

Thanks so much for your feedback and due diligence!

I have already reached out to you regarding some crucial actions for you to take to get you Google Ads account up and running faster. Please keep an eye out for an email from support@cleverads.com.

All the best,
Marina, Jr. Account Manager

Edited December 3, 2016

[UPDATE REVIEW]

Setting up the ads were painless - pausing them by one click.
Saw a bit more traffic from these ads but nothing astounding 30 or 40 visitors.
Support did not exist... or at least this email does not as
Delivery to the following recipient failed permanently:
info@cleverecommerce.com
[code]
Technical details of permanent failure:
The error that the other server returned was:
550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces.
[/code]

This app needs better instructions on how to add/remove more products. Contacting support every time you need to can be time consuming. A better interface would be nice when you click on the app rather then just a dashboard.

Knowledge of ADWORDS is a must if you want to maximize the benefits of this app. Overall I will continue to use this app as I dislike doing the words promotions myself.

Smartcats
Canada
11 days using the app
April 15, 2023

giving it a try ,hoping for good results...........................................................

ROSETTEMIYA
South Africa
10 days using the app
Clever Ads replied April 17, 2023

Hi ROSETTEMIYA!

Thanks for taking the time to give us this feedback!
We are committed to bringing qualified traffic to your store. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from premium@cleverads.com

We're looking forward to your reply.

Warm regards,
Paola, Account Manager

May 20, 2020

I have to to add review to complete the tasks on the app ! do not know if it is working or not I should write a review after seeing the results

HUBIO
United States
10 days using the app
Clever Ads replied May 20, 2020

Hello, Hubio!

I just reached out to you via the chat. I will send you an email right now!

July 21, 2020

Just adding review as its on my task list, will change later, if i see its not performing as it should.

Embezz
United Kingdom
10 days using the app
April 14, 2023

Perfekt, måske den kommer til at virker er ikke helt nem at sætte op, men tænker at det lykkes men nået god vilje

Lifestylesport
Denmark
8 days using the app
Clever Ads replied April 18, 2023

Hi Lifestylesport !

Thanks for taking the time to give us this feedback!

We are committed to bringing qualified traffic to your store. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from premium@cleverads.com

We're looking forward to your reply.

Warm regards,
Marta, Account Manager

April 28, 2020

coping with the software and process. I am hoping the app is easier to cope with then the google app.

MarcGPL Store
United States
8 days using the app
Clever Ads replied April 28, 2020

Best of Luck! We are here if you need anything.