Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and ability to boost website traffic and conversions. Its Shopping Ad feature and automated keyword optimization are highlighted as significant time-savers. Merchants report quick sales results, often within days of use. The app's comprehensive insights, reporting tools, and real-time automated bidding system are praised for enabling data-driven decisions. The customer support, particularly Benjamin Grimes, is commended for their knowledge and responsiveness.

September 18, 2020

Doesn't work. Unable to connect to my ad account. Support did come back to me acknowledged the problem but why my time got wasted with an app that doesn't work and is listed in the app store.

RadStore.pk
Pakistan
3 days using the app
Clever Ads replied September 19, 2020

Hello,

Thanks for letting us know. A representative from our team has reached out to see how we can help!

Regards,
The Clever Team

January 14, 2020

Useless online help, asking for a review before the campaign is able to be setup. Link merchant account not working

Archytas Fasteners
Australia
1 day using the app
July 1, 2021

it ius a bit ha rd to work with djhksjkjdlkldklkedslklklsdfklklks.lksf;lg;sl;lg;lfgd;l/fl;l/ld/l;/l/';

justforherpleasures.com
United States
1 day using the app
Clever Ads replied July 2, 2021

Hi Just For Her Pleasures owner,

Thanks for taking the time to give us your feedback. We really appreciate it as it helps us improve our app. Please do send us an email at support@cleverecommerce.com in order to resolve any doubts or concerns that you have.

We'd be more than happy to help.

Warm regards,
Isaiah, Account Manager

Edited March 20, 2023

Aún no cumple mis expectativas todavía la estoy probando también agregaría que es ilógico después que tengo que pagar por su servicio también me obliguen a dejar una reseña además de 100 caracteres obligados también.

S'nchez.CarTechShop
United States
1 day using the app
Clever Ads replied March 28, 2023

Hola S'nchez.CarTechShop!

Le escribo para expresar mi gratitud por dedicar su tiempo a proporcionarnos su comentario sobre nuestra aplicación. Su opinión es sumamente valiosa para nosotros y nos ayuda a mejorar nuestros servicios.

También aprovecho esta oportunidad para disculparnos por el problema que experimentó con nuestra aplicación. Quiero que sepa que ya nos hemos comunicado con usted por correo electrónico para abordar sus preocupaciones y resolver cualquier malentendido.

Nos complace saber que pudimos ayudarle y resolver el problema a su satisfacción. Nos enorgullece brindar a nuestros clientes el mejor servicio posible y nos alegra haber cumplido con sus expectativas.

Si tiene más sugerencias o comentarios, no dude en ponerse en contacto con nosotros en support@cleverads.com. Estaremos encantados de ayudarle de cualquier manera posible.

Saludos cordiales,
Marta, Account Manager

February 10, 2023

it's my first time using i haven't fully set up the app but so far, it's going great. easy steps to follow.

HEAVENSGATE
United States
About 21 hours using the app
Clever Ads replied February 13, 2023

Hi there,

Thank you so much for taking the time to leave feedback on our app!

I have already reached out to you via email regarding your the issue you're pointing at. We are sorry to hear about it but happy that we were able to assist you in resolving the misunderstanding.

If there’s anything else you’d like to suggest you can contact us at support@cleverads.com and we’d be happy to help you. Hope to hear back from you soon.

Best regards,

Charlie, Account Manager

February 6, 2023

We will see how much good you are as of now it is 2 star based on experience it is pretty sketchy says free and cost

Kickassdealership
Australia
41 minutes using the app
Clever Ads replied February 6, 2023

Hi Kickassdealership shop owner,

Thank you so much for taking the time to leave feedback on our app!

I have already reached out to you via email to alleviate any worries that might have come up during your setup with us. We are very sorry to read that you weren´t totally confident, and we´re working to clarify any doubts you have now.

If there’s anything else you’d like to suggest you can contact us at support@cleverads.com and we’d be happy to help you.

We sincerely hope to hear back from you soon.

Warm regards,
Charlie, Account Manager

February 20, 2019

This App is not ready yet. the Gmail ads doesn't work. The support email address displayed on the screen is not working. The reports show no data even after 2+ weeks and support never answer. It is far from being ready..

ekichultimatebobbin
Canada
Clever Ads replied May 30, 2019

Thanks for leaving a review on us. We work diligently to deliver the best product possible to our customers, and we're sorry it didn't necessarily work for you but the Gmail Ads do indeed work. It could've been due to a slight error along the way, but we are creating Gmail Ads as they are requested.