Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and precise targeting options. It's praised for boosting sales through features like Shopping Ad and dynamic remarketing. The app provides comprehensive performance insights and automation capabilities, saving time on keyword optimization and ad targeting. The customer support, especially Benjamin Grimes, is commended for exceptional assistance. It's particularly useful for those unfamiliar with Google ads/shopping, streamlining campaign optimization, bid management, and performance tracking.

November 2, 2021

Wasn’t a very quick set up, it should be a more less particular process so that people do not feel intimidated by something that may be doing this for there first time.

dvencor.net
United States
Over 1 year using the app
Clever Ads replied November 15, 2021

Hi there,

Thanks for taking the time to leave us your feedback as it helps us improve our service for future users. We have tried making set up as easy as possible in 5 easy steps so users start on the right foot. If you would like to specify your concern in depth, please reach out to us at support@cleverecommerce.com.

Warm wishes,
Isaiah, Account Manager

November 4, 2020

I just started using the App. We'll add another review after I have had time to see how it performs

Boutique-Blush1
United Kingdom
About 1 year using the app
September 10, 2023

its okay

future comforts
Australia
4 days using the app
Clever Ads replied September 12, 2023

Hi Future Comforts Store Owner,

Thank you for your feedback! We understand that you've given us a 3-star rating and have commented, "Its okey". We appreciate your feedback as it helps us to improve our services and provide a better experience for our users.

We've already reached out via email with very important information and updates! Please have a look and we hope to see your response soon.

We aim to get you back on track as soon as possible.

Warm regards,
- Paola, Digital Account Manager

November 23, 2019

I used this app to help me get conversions. I still have no sales. Trying it for Black Friday.Hoping for better luck this time!

Holly’s HodgePodge
United States
About 1 year using the app
Clever Ads replied November 27, 2019

We wish you the best of luck this Black Friday, and if you have any questions feel free to contact us!

January 28, 2019

still figuring app out but okay so far. will review once again when campaigns have started to run..,

SD JEWELS
United Kingdom
About 1 year using the app
Edited March 22, 2023

After some use, I edit my review from one star to three stars. They were very helpful with setting it up but I still see that it is much more complicated than as it seems and I still find it a bit buggy.
It is complicated because you still need to understand some parts of Google advertising and how they are working in order to avoid paying for advertisements that won't work.
It is buggy because I still see this message on the Clever AD panel: "Your campaigns haven't taken off yet" - mind you, after they had taken off.

Also, they have a premium plan that offers "Manage up to 500 products.". While it is not mentioned that if you don't have the premium plan, how many products you can manage.

So this app is not as clear to use, it has question marks all around. If you are familiar with Google Ads it can be a helping tool.

Brandless Artist
Hungary
12 months using the app
Clever Ads replied January 17, 2023

Hello Brandless Artist!

Thank you very much for your feedback.

We apologize for the difficulty you experienced during the set up. We understand that having to add each city/state individually can be time-consuming, especially for sellers who are selling to the entire US.

We will work to improve this feature to allow for more streamlined set up. We also appreciate you bringing attention to the issue with removing characters and will work to address this issue as well.

Be advised that we have already resolved your set up issue and sent you multiple emails with very important updates. So, please have a look while we eagerly await your reply!

Warm regards,
- Ben, Customer Success

March 1, 2020

Still working my way around. Not sure what to expect. Will update soon. But it seems to be ok. Hope it is as good as I read

Choufani
United Arab Emirates
11 months using the app
Clever Ads replied March 2, 2020

Hi Choufani,

Thanks for the feedback! Let us know if you have any issuess down the road, or questions we can clear up for you.

June 12, 2018

It Brought a ton of traffic but no sales not bad thought

Ld Pretty
United Kingdom
11 months using the app
February 8, 2022

easy to set up and it was very quick. This part is very confusing. It asking me to download the app and submit a review but I already have it installed

teachersdressteachers
Canada
10 months using the app
Clever Ads replied February 8, 2022

Hi TeachersDressTeachers owner,

Thanks for leaving us your feedback! We are glad to hear that setup was quick and easy! If you have any questions or concerns, please leave us a message at support@cleverecommerce.com.

We'd love to have you update your review soon!

Warm wishes,
Isaiah, Account Manager

November 25, 2019

So far, so good, it looks promising, I would be able to review properly once our ads are up and running.

The Cleaning Cabinet
United Kingdom
9 months using the app
Clever Ads replied November 27, 2019

Thanks for the download and we look forward to hearing back from you!