Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and ability to boost website traffic and conversions. Its Shopping Ad feature and automated keyword optimization are highlighted as significant time-savers. Merchants report quick sales results, often within days of use. The app's comprehensive insights, reporting tools, and real-time automated bidding system are praised for enabling data-driven decisions. The customer support, particularly Benjamin Grimes, is commended for their knowledge and responsiveness.

November 4, 2020

I just started using the App. We'll add another review after I have had time to see how it performs

Boutique-Blush1
United Kingdom
About 1 year using the app
November 23, 2019

I used this app to help me get conversions. I still have no sales. Trying it for Black Friday.Hoping for better luck this time!

Holly’s HodgePodge
United States
About 1 year using the app
Clever Ads replied November 27, 2019

We wish you the best of luck this Black Friday, and if you have any questions feel free to contact us!

January 28, 2019

still figuring app out but okay so far. will review once again when campaigns have started to run..,

SD JEWELS
United Kingdom
About 1 year using the app
Edited March 22, 2023

After some use, I edit my review from one star to three stars. They were very helpful with setting it up but I still see that it is much more complicated than as it seems and I still find it a bit buggy.
It is complicated because you still need to understand some parts of Google advertising and how they are working in order to avoid paying for advertisements that won't work.
It is buggy because I still see this message on the Clever AD panel: "Your campaigns haven't taken off yet" - mind you, after they had taken off.

Also, they have a premium plan that offers "Manage up to 500 products.". While it is not mentioned that if you don't have the premium plan, how many products you can manage.

So this app is not as clear to use, it has question marks all around. If you are familiar with Google Ads it can be a helping tool.

Brandless Artist
Hungary
12 months using the app
Clever Ads replied January 17, 2023

Hello Brandless Artist!

Thank you very much for your feedback.

We apologize for the difficulty you experienced during the set up. We understand that having to add each city/state individually can be time-consuming, especially for sellers who are selling to the entire US.

We will work to improve this feature to allow for more streamlined set up. We also appreciate you bringing attention to the issue with removing characters and will work to address this issue as well.

Be advised that we have already resolved your set up issue and sent you multiple emails with very important updates. So, please have a look while we eagerly await your reply!

Warm regards,
- Ben, Customer Success

March 1, 2020

Still working my way around. Not sure what to expect. Will update soon. But it seems to be ok. Hope it is as good as I read

Choufani
United Arab Emirates
11 months using the app
Clever Ads replied March 2, 2020

Hi Choufani,

Thanks for the feedback! Let us know if you have any issuess down the road, or questions we can clear up for you.

June 12, 2018

It Brought a ton of traffic but no sales not bad thought

Ld Pretty
United Kingdom
11 months using the app
September 10, 2023

its okay

future comforts
Australia
4 days using the app
Clever Ads replied September 12, 2023

Hi Future Comforts Store Owner,

Thank you for your feedback! We understand that you've given us a 3-star rating and have commented, "Its okey". We appreciate your feedback as it helps us to improve our services and provide a better experience for our users.

We've already reached out via email with very important information and updates! Please have a look and we hope to see your response soon.

We aim to get you back on track as soon as possible.

Warm regards,
- Paola, Digital Account Manager

February 8, 2022

easy to set up and it was very quick. This part is very confusing. It asking me to download the app and submit a review but I already have it installed

teachersdressteachers
Canada
10 months using the app
Clever Ads replied February 8, 2022

Hi TeachersDressTeachers owner,

Thanks for leaving us your feedback! We are glad to hear that setup was quick and easy! If you have any questions or concerns, please leave us a message at support@cleverecommerce.com.

We'd love to have you update your review soon!

Warm wishes,
Isaiah, Account Manager

November 25, 2019

So far, so good, it looks promising, I would be able to review properly once our ads are up and running.

The Cleaning Cabinet
United Kingdom
9 months using the app
Clever Ads replied November 27, 2019

Thanks for the download and we look forward to hearing back from you!

November 26, 2019

complicateeeeeeeeee !!!! I dowload to have something simple to publish on google or make some announce on google but this is kind of complicate !!!

RJM-Fasteners
Canada
9 months using the app
Clever Ads replied December 2, 2019

We’re sorry you’ve experienced complication in the process. We would love to help you out with any problems you might have, so please feel free to contact us.