CA: Google Ads Performance Max , 3,155 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly setup and ability to boost website traffic and conversions. Its Shopping Ad feature and automated keyword optimization are highlighted as significant time-savers. Merchants report quick sales results, often within days of use. The app's comprehensive insights, reporting tools, and real-time automated bidding system are praised for enabling data-driven decisions. The customer support, particularly Benjamin Grimes, is commended for their knowledge and responsiveness.
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No doubt the positive reviews are fake, especially on Nov 26. No sales from about 200 clicks and I got blamed for it. Mixed up the product types. If you can tell me what to do then I'll adjust the rating.
We are ready to help you with your store. We sent you an email when you complained but we got no response. Please feel free to write us back again and we will help you with your campaigns.
Absolutely disgusting! Signed up over a week ago, received no response to any of my enquiries over first few days. Decided to try to set up integration myself, however this didn't work either. Then paid for the $99 subsciption as it was the only way I could get an account manager. Have since emailed the account manager 3 times with no response whatsoever. It's now been over a week, they have taken my subscription, happily taken my $99 premium upgrade, yet their app doesn't work and they haven't responded to a single contact request. Have now reported for fraud. Avoid at all costs!
HORRIBLE. Literally I don't understand why anyone would use this app.
After I got to Google Adwords, I placed a cap of a monthly budget NOT TO EXCEED. That budget was completely ignored and they ended up charging me $200 out of NOWHERE. I explained to them I never set that cap in the first place. The person helping me didn't speak English and refused to help me at all. I was in tears by the end of the conversation. Will never EVER recommend Google Adwords. Didn't even make one sale in the entire process. Horrifying. An entrepreneurs nightmare. HATE IT. Will never use it again.
Hello we're sorry to hear about this. The maximum daily budget is set by yourself during the setup process and it's a Google-generated tool and is called a shared budget. Unfortunately, there must have been some confusion during the process. How it works is that you will remain within your daily budget limit in a 30-day period. This means that if you set a budget of $10 per day, one day you can spend $15 and the next day $5. Making it so that within a 30-day period you will not spend over $10 per day on average. Along with English, we give support in another 6 languages as well (Spanish, Chinese, German, French, Greek, Italian and Portuguese). If you have any other concerns, please send an email to our support mail and we will do everything in our power to help you with anything. Sorry again for any confusion and we hope to hear from you.
Yet to see how it works, so far it seems promising but has only been running 1 day. I am not sure how it works but I can see little ads within google set up. I am being forced to do this review and it won't let me submit it.
Hi Tegan and Kendall!
Thank you for leaving a review. Our dashboard shows a list of things you can do to make the most out of our app, but in no way you are obligated to complete them. I'm sorry for the confusion. In any case, you are free to update or remove your review as you see fit.
I have also made the first premium revision of your account, so please check your inbox or spam folder just in case. I am happy to address any questions or concerns you may have regarding your campaigns and discuss further optimization plans with you.
Happy selling!
-Nikki, Account Manager
C'est une arnaque , j'ai perdue mon argent zéro vente et les Pub sont générer moche c'est dommage l'outils est intéressant .
Been about 2 months havent got my ads, its a waste of time, noticing other ads they also have very bad design, I can create mine in 24 hours with better design.... Horrible services, dont recommend.
WORST SERVICE EVER, PAID FOR PREMIUM SUBSCRIPTION, ADS GOT REJECTED BY GOOGLE, WAITING FOR A WHOLE WEEK TO SOLVE THE ADS ISSUES AND NO REFUND ONCE THEY GET YOUR MONEY
Hi,
We are sorry to hear you had this experience. One of our representatives tried reaching out to help you get in touch with a Google rep who is in charge of this policy, but we did not hear back. What is the best way to contact you?
This is the most expensive app. I do not understand how a click or impression can be 2 times the cost of any other app! I will likely get rid of the clever app.
We are really sorry that you are disappointed with our services.
Please let us explain to you that we created Google Ads campaigns for your store, as you requested, and those ads have been running and bringing your site traffic.
Every time your ads get clicked, they generate a cost. This cost is under the budget you set for your campaigns
Please note that the one who charged you for the ads was Google and not us. We created your campaigns for free.
Surprised at how many 5-star reviews they had until I signed up myself and saw that they give away the 'Premium' version of this product after an immediate review. As most people have never used this application when then leave the review I can now see why so many talked about the setup and none of the actual service. I will leave a 1-star rating for now as I am not impressed with them 'buying' reviews, however, if the product works well then I will be back to improve my rating.
Signup as a Premium account and paid 21th of July . After paid my account turned into a basic account. Contact them several time and they ask for payment proof. I sent them the proof after that nobody try to contact me they are lost. Every 24th hour the app disconnected from my account and I need to re connect from the beginning. Total waste of money and time.