Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly management of Google Ads campaigns. They value its automation features, such as keyword optimization and bid adjustment, for enhancing campaign performance and saving time. The customer support, particularly Benjamin Grimes, is commended for their expertise. The app effectively boosts website traffic and conversions, with Shopping Ad and dynamic remarketing features being notably beneficial. The reporting dashboard is also favored for facilitating data-driven decisions.

January 31, 2023

no free trail available. you have to pay immediately. You can not test anything. this is not acceptable in my opinion

flachgaupellets
Austria
1 minute using the app
Clever Ads replied January 31, 2023

Hi Flachgaupellets shop owner,

We appreciate you taking the time to write us your feedback, thank you!

Your concern about having to pay before trying out our app is completely valid. That is why we offer a *14-day free trial for all customers*.

This way, you can be sure that the app meets your needs before committing to any purchase. Our apologies for this not being clear for you.

We also offer an extensive help center and support to answer any of your questions/concerns. In that spirit, we've already emailed you a notice so that you get this information as soon as possible!

We hope to hear from you soon.

Warm regards,
- Ben, Customer Success

Edited June 2, 2020

EDIT 2: Look, exactly what I said, you guys dont even read but keep answering the same BS excuses.

I AM IN CONTACT WITH YOUR COO; JOSE MARIA CABELLO SINCE 14.05!
Since then, the only thing that happened is that MY HANDMADE ADS WHERE DELETED. The ones I made myself, because your algorithm is borderline stupid and infringed on copyrights of other companys, I made them myself.
BUT YOU DELETED THEM. Thats the one and only thing your COO did in the last 18 Days, ignoring me most of the time or promising they would be ready "tomorrow".... yea.
BTW the Mobile app you have is buggy and you dont even seem to understand that.

EDIT: You tried 3 TIMES and failed miserable! The COO IMPERSONATOR Jose is sending me apologies every few days but DOENST DO SHIT OTHER THAN DELETING MY OWN HANDMADE ADS !
Three weeks talking to the COO of your "company" just to have you incompetent staff delete my OWN HANDMADE ADS

Give me more of this auto generated apologies and ill post 3 Weeks of Emails with your "COO" in here!
You wasted weeks of my life, those few extra minutes to warn others are surely worth it.

###########################################################
Worst company on this platform so far.
They do not give a single F about you or your company or any of the proises they make.
customer support only exists to handle bad reviews.

Management is a bad joke.

Dont waste your time with this

maennerzeit
Germany
Less than a minute using the app
Clever Ads replied June 2, 2020

Hi Maennerzeit,

Our German Representative recently left our company and we have been having some issues related to our German clients and certain keywords. Would you like to set up a time to speak about this and what we can do?

Let us know,
Clever Team

March 29, 2024

shoppingfind-all
France
7 days using the app