Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,580)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex order and delivery options, such as in-store pickup and specific radius home deliveries. They find it user-friendly and appreciate its seamless integration with Shopify. The support team, including members like Jessica, Stephane, and Jeanette, is often praised for their quick and effective responses. Merchants value the app's flexibility and effectiveness in handling their shipping and delivery needs, leading to strong recommendations within the Shopify community.

April 19, 2022

Klaudia of Zapiet is of superb assistance as she had completed all my requests and answered all my questions. She understands the needs and wants of the consumers and the companies and she can help you with all your troubles in regard to app settings and more! I would gladly give her 6 stars if it were possible!

Daily Fresh Shellfish
Canada
5 months using the app
Zapiet replied April 20, 2022

Hi Denis,

Thank you so much for the lovely review ❤️

It was an absolute pleasure assisting you and answering all your questions!

Should you need anything else, please feel free to jump back on chat with us.

Cheers,
Klaudia

August 3, 2017

Great app and GREAT support! I had some trouble setting up the deliveries with ZIP Code limits and custom rates but their support team was able to handle this and just went the extra mile. I would definitely recommend this app and the support they provide!

Offthegrille
United States
5 months using the app
December 23, 2020

The product is great and the quality of the service is even greater. They reply very quickly and go above and beyond your initial request to make things simple.

Pane Vivo
France
5 months using the app
Zapiet replied December 28, 2020

Hi there,

I appreciate your kind words! It was my pleasure helping you get your store set up.

We're here if there's anything else you need :)

Marija

February 8, 2023

Everything we could ask for! We're a florist and needed a calender for pick up and delivery and this app does EVERYTHING it says it does! After installing the app, Veno was super helpful in setting it up properly and assisting with all my (sometimes very vague) questions. He was patient and incredibly useful. This app is well worth every cent and integrates perfectly!

A Beautiful Occasion
Australia
5 months using the app
Zapiet replied February 10, 2023

Thank you for the kind words and a wonderful review.

It was a pleasure working with you on your lovely store.

As always, we're here if you ever need help with our store pickup and delivery app.

- Veno

April 28, 2022

We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!

Polar Ice Ltd.
Ireland
5 months using the app
Zapiet replied April 28, 2022

Thank you for taking the time to write such a great review!

It truly means a lot as we do our best to help and make things easier for our merchants wherever possible.

Stephane

November 23, 2015

In-Store Pick Up is exactly what I needed on my site to invite more purchases from local customers. I am new to site building and found the app easy to install and use. Andy is also extremely nice and was there to answer all my questions. Highly recommended!

L Sweets
United States
5 months using the app
June 30, 2020

Was using this app to restriction certain products from being shipped but I had trouble setting a few things up. Customer service is very helpful and they actually care about your online shop. Set up is easy after you get used to it, highly recommend.

Dahing Plants
United States
5 months using the app
Zapiet replied May 22, 2024

Hi Calvin,

Thank you for your lovely review!

It's always a pleasure chatting with you and helping with different aspects of our Zapiet - Pickup + Delivery app.

Please do reach back out anytime.

All the best,
Jessica

November 19, 2021

A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.

Omeio Artisanal Deli
Australia
5 months using the app
Zapiet replied November 19, 2021

Hi there!

Thanks so much for that glowing review—we really appreciate it.

We're so happy to hear that our app is a must have!

It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store.

Should you need anything else, we're here for you.

Have a lovely day,

Marija

July 4, 2022

The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.

TOAmart オンラインショップ
Japan
5 months using the app
Zapiet replied July 5, 2022

Hi Jian,

Thank you so much for the lovely review!

I'm happy to hear that our app's store pickup and delivery features are exactly what you need.

Please feel free to come on chat should you have any other questions.

Cheers,

Klaudia

March 2, 2022

Klaudia from technical support helped me incredibly well and quickly to configure the app and quickly in the test I could see that it adapts to my needs.

picadasplatter&desserts
United States
5 months using the app
Zapiet replied March 7, 2022

Hi Marian,

It was a pleasure chatting with you and setting your app up!

I'm glad to hear that our app suits your needs.

Please do not hesitate to reach out should you need anything else.

Thank you for the kind words,

Klaudia