Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

July 27, 2023

This is a great app. As a small business owner, the amount of apps needed to run your store to compete with the big businesses is beyond overwhelming and time consuming. So when you come across incredible customer service of an app that goes above and beyond like Diego from Zapiet did - it is life changing. I cannot thank him enough for all the help, amount of time he spent helping me and quick response to my emails for all the issues I was having setting this up. Thank you Diego - you are the best - Zapiet is beyond lucky to have you on board :)

LEAFF.green | A Division of MB Designs Inc.
Canada
6 months using the app
Zapiet replied July 30, 2023

Hello Marla,

Thank you so much for your wonderful review!

It brings us great joy to know that you're enjoying the app and experiencing its positive impact on your business.

Your kind words mean a lot to us, and we're always here to assist you whenever you need support. 😊

Best wishes,
Diego

January 22, 2021

Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks!

Porter & Rye
United Kingdom
6 months using the app
Zapiet replied January 22, 2021

Hi Rosy,

I'm glad I could help you out today with configuring your store.

Please do not hesitate to reach out if you ever need anything else :)

Have a great weekend!

Flora

April 12, 2021

Used this app make an firewood store where customers can pickup from our various lumber sortyards. Pleasantly unexpected depth of settings, lots more features than I realized and exactly what we needed to get all our employees and contractors at the different locations up and running quickly--like notifiation emails to specific people based on which locations were ordered from. They really thought this through. And excellent support. I had one compatibility issue with another app and even though it wasn't Zapeit's fault, they got involved in the email thread and helped fix everything. Thank you!

Monticola Firewood
Canada
6 months using the app
Zapiet replied April 12, 2021

Hi there,

So glad our app suits your store's needs—thank you so much for the lovely review!

We're always happy to investigate the issue and help as much as we can.

Let us know if there's anything else you need. 😊

Take care,

Marija

January 17, 2023

Great app with even better service! Did all of the functionality I could imagine. It is a little pricey but the extra orders I will get from it will more than pay for the cost.

Aaron's Bagels
United States
6 months using the app
Zapiet replied January 18, 2023

Hi Aaron,

It was my pleasure helping you with the distance validation feature of our Zapiet - Pickup + Delivery app

If you have any other questions, please do not hesitate to jump back on the live chat!

Thanks,
Jessica

September 16, 2020

Awesome tool and awesome support, I recommand Zapiet for last delivery business ! Thanks a lot for Zapiet team

Neary
France
6 months using the app
Zapiet replied September 16, 2020

Hi Neary,

Thanks for all the love—we’re proud to be a part of your store.

All the best,

Sebastian.

Edited January 12, 2023

I had a good experience with the live chat feature. Sandy was extremely helpful with helping me integrate Zapiet - Pickup + Delivery with their sister app Zapiet - Rates by Zip Code.

Park Deli
United States
6 months using the app
Zapiet replied November 23, 2022

Hi Michael,

It was my pleasure helping you today with the local delivery settings of our Store Pickup + Delivery app.

Any other questions, please do let us know.

Thanks for the great review!

Jessica

April 5, 2022

Support, specifically Maria is incredible. She walked me through the steps to properly set up my shipping delivery and pick up all while being very patient with my tech-struggles. Thank you!

Roots Refillery
Canada
6 months using the app
Zapiet replied April 8, 2022

Hi there!

It was a pleasure assisting you get your store up and running with our app 🙏🏻 I really appreciate your time and patience while doing this together! Should you have any questions down the road do not hesitate in reaching back so we can assist ⭐️

Best,

María

January 24, 2021

I'm a big fan of Zapiet. I offer local delivery, pickup, and shipping. I have very specific requirements (orders for future dates, cannot provide address until upon order confirmation, etc.). With Zapiet, I'm fortunately able to accomodate all of my unique requirements. I'm not great at tech and have had difficulty setting up my first ecommerce store. Every time I had an issue, Zapiet was able to respond to my questions quickly and clearly. They save me so much time and trouble! Thank you for the stellar customer service, Zapiet! I highly recommend this app!

Silver Whisk Bake Shop
United States
6 months using the app
November 6, 2018

Not only amazing App but amazing customer service! I needed an app like this for my store and couldn't have been happier with the outcome. The app is extremely user friendly and the staff and Zapiet are super helpful and nice. Sam helped me step by step with setting up the app and walking me step by step to understand everything that the app is capable of doing. This app is a must if you are looking to set up pick up and delivery for your items.

Chocolato
United States
6 months using the app
June 8, 2017

This app is an absolute must for any shop that does pick up and deliveries. The user interface is sleek and professional looking. Customizability and scalability is great too with Sam and his team always tweaking and making it better. Sam is the man. He's brilliant and works hard to make this an amazing app. The support is excellent as well. He really made time for me and helped to make sure everything was up and running. Store Pickup + Delivery is worth every penny. All good!

Balloonexpress
Canada
6 months using the app