Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,580)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex order and delivery options, such as in-store pickup and specific radius home deliveries. They find it user-friendly and appreciate its seamless integration with Shopify. The support team, including members like Jessica, Stephane, and Jeanette, is often praised for their quick and effective responses. Merchants value the app's flexibility and effectiveness in handling their shipping and delivery needs, leading to strong recommendations within the Shopify community.

July 30, 2017

This is a must have app for B&M stores with online presence. Andrew and his team is unbelievable. Here is a quick example: I emailed him an issue and he immediately responded 9:00 pm london time! Wow! who even provides support that late? Very quick with fixing the issue. The price is reasonable and they are not in the business of nickle and diming the businesses. Excellent app and excellent support.

Bonitabrowbar
United States
6 months using the app
Edited April 16, 2021

I started using the app due to issues with other pickup and delivery apps and, while it is slightly more expensive, it is worth every penny. The help I have received throughout is amazing and they were able to code for me to make their app function exactly as I wanted! Kudos to Robert :) Amongst the others to help me out throughout the way!

Holy Moly Bagels
United Kingdom
5 months using the app
Zapiet replied April 21, 2021

Hi!

Thanks for leaving such an amazing review! It was my pleasure helping you and we're right here if you need anything :)

Regards,

Robert

February 15, 2019

Robust and useful app with many good features.
Also very helpful customer service.
We use the app for showing customers delivery windows and have also liked the ability to integrate orders automatically to a Google Calendar.

Ada Fresh
Finland
5 months using the app
March 10, 2022

Fantastic support and they helped me above and beyond what was needed. Also, the app has integrated really well into my shop.

The Gourmet Fitness Kitchen
United Kingdom
5 months using the app
Zapiet replied March 18, 2022

Hi there,

Thank you so much for your review and kind words.

It was lovely chatting with you and if you have any other questions, please let us know.

Best wishes,
Jessica

September 30, 2016

Amazing customer service and they helped me so much make my store run smoother.Everything runs smooth now all my local friends no longer have to send me messages to send them a paypal invoice. Thank you Zapiet

Blue Krush Boutique
United States
5 months using the app
July 26, 2020

Very helpfull support and documentation. So far I have no complaints. Is working as it should in all funcionatilities.

mercadinhonline.pt
Portugal
5 months using the app
June 23, 2020

This app save me 1 manpower cost. Useful and support is fast! hoping the pricing will be more attractive so I can upgrade!

KEEFTHEBEEF
Singapore
5 months using the app
December 7, 2022

Great support every time. This time I needed help adding a second delivery zone. They set it up for me and then told me how to do it. Really helps me keep my business going.

The Chama Valley Meat Co
United States
5 months using the app
Zapiet replied December 12, 2022

Hi Robert,

It was my pleasure helping you set up a second delivery zone yesterday within our Store Pickup + Delivery app.

If you have any questions or need any further assistance, please do let us know.

Thanks,
Jessica

October 29, 2020

great support and help with setting it up! great for choosing time preparations for certain products and time slots for local delivery!

minimarkket
Cyprus
5 months using the app
Zapiet replied October 29, 2020

Hi guys,

Thank you so much for leaving a wonderful review we really appreciate our customers feedback.

I am delighted to hear that you found our features helpful, our development team are constantly working on improving our existing features and developing new ones based on customer demand.

If there is anything we can assist you with going forward please do not hesitate to get in touch, we are always happy to help.

Have a great day.

- Ronan

November 26, 2020

5 stars support! This app has everything you need to set up local delivery and pick up with a lot of options.

Zibo a casa tua!
Italy
5 months using the app