Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

September 14, 2016

Perfect app for something we needed to make our online store function as we need it to. After install there we needed a minor adjustment, but the support team is really lovely, responded very quickly and fixed it right up!

The Cherry Pit
Canada
2 months using the app
January 2, 2020

I just love this app. I set it up this morning and was able to customize it to my liking quite quickly. Plus I reached out to support for a question about extra, unwanted spacing in a section of information ahnnd, despite the chat window stating they would get back to me in a couple hours...I got clear directions back in less than 15 minutes ahnnd support logged into my shopify account [with my permission of course] and make some technical, backend edits and code too to another area in the Local Pickup section that wasn't to my liking. What's not to love? Take it for a spin: www.treatsforchickens.com

Treats for Chickens
United States
2 months using the app
April 11, 2021

Our garden club is on its second year of using Zapiet to schedule order pickup on Shopify. It is the only scheduler app that allows for pickup only. Zapiet support is readily available and very pleasant to work with. They are patient with us novices and they are thorough in the work the they do. They provide the necessary tutorial and walk us through the process. We are now ready to open our store.

Lombard Lilac Sale
United States
2 months using the app
Zapiet replied April 12, 2021

Hi there,

Thank you so much for your kind words! I was happy to help you add the finishing touches to the setup.

I'm sure you'll make a lot of customers happy with your gorgeous lilacs!
We're here should you need anything else.

Have a lovely day,

Marija

March 5, 2015

Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.

The Drift Record Shop
United Kingdom
Over 5 years using the app
September 24, 2020

Robert was amazing! He helped us from A-Z setup ! Looking forward to working with these guys again once we start doing nationwide shipping!

Cali Grill Meal Prep
United States
2 months using the app
Zapiet replied September 25, 2020

Hi Nick,

Thank you so much for writing such a wonderful review! It was my pleasure speaking to you and getting things set up on your awesome store! :)

Regards,

Robert

March 7, 2019

I own a catering business, my customers can order take-away meals. This app is an excellent addition to my Shopify to handle very specific pick-up dates. The chat support is very handy, and I get very good advice and answers to all my questions, even if you're not very technical.

Ginette kookt
Belgium
About 4 years using the app
April 13, 2020

I using this app with the local delivery store and a zip code validator. So far, so good. I just started and had some questions about the app - Their support is amazing! fast response with great service!

Mr Veggie
United States
About 2 months using the app
June 28, 2017

Our customers love this app. Having local pickup available in our store has definitely increased conversions and customer satisfaction. Be aware that when using PayPal Checkout will cause minor issues with transactional e-mails (due to PayPal's limitations, not Zapiet's fault), however we usually just manually follow-up with customers who use PayPal with the local pickups and it's fine. Otherwise, totally awesome app.

Jibs Action Sports 2
Canada
Almost 4 years using the app
January 14, 2021

A lifesaver for our delivery logistics (we deliver frozen vegan meals at home). The support is super fast and effective. The inevitable small issues/questions during setup are immediately dealt with by the helpdesk, couldn't have asked for more. Special thanks to Ismail, Lucy, Sandy, Ronan, Pamela & Luke --> evidently, from all of these names it's clear that I've been receiving a lot of support :-)

Solid Stash
Belgium
About 2 months using the app
Zapiet replied January 14, 2021

Hi, thanks for the fantastic review!

It's great to hear you've had a positive experience with several members of our amazing support team :D

Glad we were able to get you set up!

Best wishes,

Bogi

April 2, 2018

I've installed Store Pickup + Delivery app, firstly I modified the code to filter our available products for Pickup but I'm really surprised because after a month later this feature is available to select the product. Great Job Sam and Andy.

I recommend to shopify store. install it easy and special thanks to Sam who answered every questions and fast response.

Fastprintindonesia
Indonesia
About 2 months using the app