Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

Edited November 8, 2018

This app is fantastic and the support is equally as fantastic! Support really helped with the big as well as small issues we had, and it looks great and very professional when customers use it to checkout.

It is easily the best store pickup app available. Thank you guys for all of your help!

Tropiflora
United States
About 2 months using the app
May 22, 2020

I needed to separate out products that could ship from products that were only for store pickup. This app works perfectly for that. And Robert was a big help with a few tweaks I wanted. I highly recommend Store Pickup + Delivery.
Will Miller

Morgan Jane Home
Canada
About 1 month using the app
July 30, 2020

Zapiet is a great app. Their developers are incredible in every way -- Sebastian especially. I was in a crunch and he helped me so much and was so kind and patient. It meant the world. Definitely recommend.

Wheelhouse at Home
United States
About 1 month using the app
November 19, 2015

The app works as promise. But what is a no brainer is the fast and effective customer service. I am very pleased with how I was treated and how quickly the resolved the problems I presented. Totally recommend it to everyone who wants to add a pick-up option to their store :D

Geek E Land
Ecuador
About 1 month using the app
January 23, 2019

It really help my online store noticed this season. App support team responded quickly on my queries. Although I need to reinstall due to the seasonality of my store. Looking forward to use this again next season.

Aljens-Dragon-Fireworks
Philippines
About 1 month using the app
April 2, 2015

Andy has provided the best customer service experience with any Shopify App provider that I've contacted to date. His quick response time, "can do" attitude and knowledge are top-notch. If you need advice or help, ask Andy and he'll get you and up and running.

yourcakeorder
Canada
About 1 month using the app
September 6, 2018

The install process takes a little while to make it exactly what you need it to be for your own specific use, but if you follow instructions, it is straightforward. The app works well and is the best I found if you offer delivery. When faced with an issue, I contacted support and was helped within 24 hrs and the issue was solved. I am happy with the app and the support.

Eco Blossom
United States
About 1 month using the app
Edited December 27, 2021

Awesome app that satisfies almost all my needs! They are frequently updating the app, so I hope they can broaden the features even more in the future. One downside is that the FAQ site does not cover much, but the people at Zapiet are very fast to respond when I need help!

Lola's Cupcakes Tokyo
Japan
About 1 month using the app
Zapiet replied December 30, 2021

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was our pleasure assisting you today and we appreciate the feedback.

We're here should you need anything else.

Have a great day,
Chloé

March 30, 2019

Customer service is fantastic, beyond all expectations. Instantaneous comprehensive support.
Also, the functionality is top-notch, back-end UI is clean and beautiful.
Recommended.

MONFLEUR
United States
About 1 month using the app
Edited March 13, 2021

I was stressing out as it was Saturday night 7pm and we had just popped out a newsletter! Flora assisted with quickly fixing some urgent issues with products not showing I had via the chat feature! Incredible service and so fast and efficient! Thank you for fixing my problem so quickly! We can now get back to doing what it does best - delivering cake! Jess - Business Owner

Mary Eats Cake
Australia
About 1 month using the app
Zapiet replied March 13, 2021

Hi Jess,

I'm glad I could get the issue resolved for you.

Please don't hesitate to reach out if you ever need anything

Have a great day!

Flora