Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.
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Zapiet's customer support is GREAT. Some of the best support I've had running e-commerce sites. Not only did they answer my questions, but they also suggested and helped me make improvements that I didn't even realize were problems. I am very pleased with my experience and highly recommend them to the Shopify Community.
This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.
Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.
Managing Apps on Shopify is not always the easiest of tasks, we have been using Zapiet for years now, it is intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking which is inevitable they are there night or day. Highly recommended.
Hello Simon!
Thank you for sharing such an awesome review!
Your kind words about our user-friendly setup and prompt support bring us joy. It has been a pleasure to provide assistance whenever you needed it, helping your business succeed!
Cheers,
Diego
LOVE LOVE this app! Andy has been given nothing less than outstanding support and made the set up process of this app so stress-free!!
We are so thankful for all your help!
App is great; the people phenomenal! Zapiet responds quickly to my questions & inquiries! Their software makes it easy for our customers to order, pick location, day and time!
This is such a brilliant app and worth every penny. Shopify's native ability does not have the same flexibility at all. The support is like no other I've ever received: super fast and always so friendly. Highly recommended.
Extremely useful app, have been using this app for 5years now and their efficient customer service never fails! Always fast with their replies. Special thanks to Bogi for helping me out with my Widget problem on my new theme! :)
Hi,
Thank you for leaving a review, I'm pleased I could help you with installing the widget on your new theme!
Best wishes,
Bogi
Merchant support provide a timely answer to emails with clear concise instructions. Jessica reach beyond the app to help me find the problem Thank you Jessica
Thank you very much Stacey!
It was great chatting with you via email to resolved your issue and getting your product moved over to the General Profile, so that the correct rate would appear at checkout from our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Amazing, fast support!! Would definitely recommend this app to anyone.