Zapiet ‑ Pickup + Delivery , 1,423 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.
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I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.
Hi Celia,
Thank you very much for the great review!
I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)
If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!
- Steph
Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.
Hi there,
Thank you so much for your kind words and great review!
The team is always happy to help in anyway we can and if you have any other questions, please do let us know.
Best wishes,
Jessica
This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.
This app & their support team are crucial to my client's store. They continue to be a great resource for us.
Hi Jacob,
Thank you for these lovely words. We're happy to be of service!
Sincerely,
Sandy
When I submitted my support request, I assumed I'd be waiting until the next day for a response and who knows how long for a solution, but Jessica responded within 30 minutes or so and fixed the issue (among others that I hadn't caught) almost immediately. So pleased with their customer service! Thank you, Jessica!
It was my pleasure helping you Sarah with the update of our Zapiet - Pickup + Delivery app and also getting a few other things sorted so that everything is running smooth
Thank you for leaving such a lovely review and please do jump back on the live chat if you have any other questions or need any assistance.
Have a wonderful week!
Jessica
Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!
We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.
The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.
Super useful in getting our site set up efficiently. Great features. Sam has been super helpful in assisting with setup and explains so in depth that you understand. Great experience. Thank you.
Thank you very much for taking the time to write us a lovely review! We're always happy to help our merchants answer their questions or setup our app via our many support channels, such as screen-sharing.
-Steph
I have used this app for 1 year now. It's the best app for this solution and I have always found the customer service to be very good and helpful