Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

March 5, 2015

Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.

The Drift Record Shop
United Kingdom
Over 5 years using the app
May 4, 2018

I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.

Jpusateris
Canada
Over 5 years using the app
March 17, 2022

The support at Zapiet is phenomenal! They are responsive, quick to help. The app serves my business great for allowing pickup or delivery to my customers.

LaFleur Fresh Flower Market
United States
Over 5 years using the app
Zapiet replied March 18, 2022

Hi there,

Thank you so much for the lovely review 🙏

I'm glad we were able to assist you!

Should you need anything else, you know where to find us 😊

Cheers,
Klaudia

December 29, 2022

They are always the best in supporting, good app I have recommended. Thank you team for all your nice works

Mr T's Bakery
Australia
Over 5 years using the app
Zapiet replied December 30, 2022

Thank you for the kind words and a great review.

It was a pleasure working with you on your store. We wish you all the best in the New Year.

As always, we're here should you ever need assistance.

Best,
Veno

May 14, 2020

We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.

BrewSRQ
United States
Over 5 years using the app
April 3, 2018

I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.

The Organic Butcher Of Mclean
United States
About 5 years using the app
Edited September 22, 2023

This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.

An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.

Crave Cupcakes
Canada
About 5 years using the app
Zapiet replied September 30, 2023

Hi Chantelle & Michelle,

Thank you so much for your lovely review

It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach back out if you have any other questions or need any further assistance.

Cheers,
Jessica

August 23, 2023

Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.

Neal's Yard Dairy
United Kingdom
About 5 years using the app
Zapiet replied August 25, 2023

Hi there,

Thank you so much for your feedback! It's always a pleasure to work with you on your store :)
If there is anything else we can help you out with please do not hesitate to reach out.

Hoping you have a lovely day,
Clemency

April 27, 2015

Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!

Home Alchemy
United Kingdom
About 5 years using the app
August 23, 2023

Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!

French Sweet
Australia
About 5 years using the app
Zapiet replied August 24, 2023

Hi there! Thank you so much for your kind words. We really appreciate that you took the time to share your experience with us. It was a pleasure to help and assist you with setting up the Zapiet - Pickup + Delivery app. We look forward to continuing to provide great service to you in the future.

Cheers,
Betty