Zapiet ‑ Pickup + Delivery

We own a bakery / coffee shop, and use this app to facilitate our same-day and pre-order process. The functionality is great and the support is even better. There are a few missing features for our use case, but when I reach out to support they are able to tell me whether or not these things are on the backlog, which I appreciate very much. We are coming from Toast POS, so Shopify is a big change for us. But, this app is working great and handles our high volume shop really well. Love it!!

The only thing I will say as a "wish list" item, is that we do have to do a few weird and time-consuming work-arounds because of our use case. I would love if we could have the Product Date Restrictions feature support adding entire categories at once, instead of just 1 product at a time. That would save me so much manual work and be a real game-changer for our workflows! Other than that, this app is truly awesome!!

Update: Support is always so awesome. Jessica helped me today with a wonky issue on the cart drawer .. THANK YOU!! Zapiet truly is the best!

Highly, highly recommend!

The help support of this app is amazing, Jelizaveta was so patient and worked through many details with me! I had used this app in the past and then recently tried a different app that was a little less expensive but came back to using Zapiet, it it worth every penny.

Great app, it works perfectly to sort orders by time. The interface is intuitive and user-friendly. Moreover, customer care is truly special. I have never seen such responsiveness and prepared people. Congrats!

Excellent app with even better support. I’ve been able to address quick issues as well as long-term development changes. They are very accommodating and knowledgeable about their product!

Zapiet is a great app with a brilliantly helpful support team who go above and beyond to help with any issue.

Great assistance from Jessica, very quick to respond and helpful. Good app for options between pickup, delivery and shipping.

Andy was a big help getting my site running. His responses were and time and he cut right down to the chase at every step. Thanks Andy!!!!!!

Love this application, it has been running our business for the last 4 months. Any technical problems are resolved very quickly, our last support ticket was sent in and we received a response and resolution within 15 minutes. Thank you Stephane!

Really love the new features on the app. We needed a reliable app that can allow our customers the option of picking it up from our warehouse or having it shipped to them. Adam really came through for us, and got the app up and running on our store quickly. He's incredibly thoughtful and patient. Cheers to the Zapiet team!

Great app with even better customer service! It allows me to categorize my products and logistics while also keeping the UX super clean. Highly recommend.