Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,607)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

September 23, 2020

Has allowed us to achieve 90% of our complicated Local Delivery needs, and has excellent support. Would highly recommend.

Blair Drummond Smiddy
United Kingdom
11 months using the app
Zapiet replied September 23, 2020

Hi Guys,

Thank you so much for leaving a wonderful review!

While I am happy that we could help you achieve 90% of your requirements, I would really love if we could try to assist you with that remaining 10%.

Please feel free to contact me personally at ronan@zapiet.com so we can discuss any possible solutions for that remaining 10%.

I look forward to hearing from you :)

- Ronan

January 29, 2019

So far so good!, The Zapiet staff are super helpful and actually take the time to make sure everything is set up for you, and respond to your questions.

Fleurifik Foliage
Canada
11 months using the app
September 3, 2021

I'm 3 days into my free trial and I'm already so impressed! I've been looking for ages for an app that can deal with Pick Up, Local Delivery and Shipping all as something separate. It has shown to be perfect for what I need!! I struggled to set a couple of things up but both Stefan and Sandy gave a 5* service which helped me solve the situations in minutes, not hours!! Thank you guys! Highly recommend

J-Jay's
United Kingdom
11 months using the app
August 1, 2023

Customer support is outstanding. Questions answered quickly via chat. Very knowledgable help desk.

Orange Sunshine Cookies
United States
11 months using the app
Zapiet replied August 8, 2023

Hi,

And thank you so much for taking the time to write such a great review!

I'm glad we were able to help fix the checkout button situation and get our Zapiet Pickup + Delivery app setup for rates the way you wanted

If ever there's anything else we can assist you with, please don't hesitate to ask!

-Steph

June 23, 2019

Customer support for this app is the best I've experienced. The app has always functioned as advertised, but when I've had one-off questions/requests, the Zapiet team has addressed my needs fast and successfully. As a non-technical store operator, I tend to run into more than my fair share of roadblocks. One time, Andrew (the founder of Zapiet), even took time out of his evening to assist me personally with some functionality questions that had been giving me trouble. Service like this is what separates the truly great Shopify apps from the average ones. I look forward to a long and successful relationship with Andrew and his team and I am excited to experience what they build next!

Lunch Bonus
United States
11 months using the app
August 16, 2022

User friendly and highly essential app with quick and helpful support - thank you! Great addition to my store.

Mandarin Oriental Jumeira, Dubai
United Arab Emirates
11 months using the app
Edited April 6, 2021

Support was quick to respond and very helpful in guiding me how to set up my zip codes for delivery.

Rejoice Balloons LLC
United States
11 months using the app
Edited June 28, 2021

We currently sell cakes from our store in Sydney and Zapiet allows provides as app that does everything we need to for pick-up date and time options! Love that we can have different opening hours for each day as well as cut-off times. Also, the support is great, replies to all my problems :)

Banksia Bakehouse
Australia
11 months using the app
Zapiet replied July 6, 2021

Hi there,

Thanks for your fantastic review! Great to hear you're loving our app :)

Best wishes,

Bogi

August 5, 2020

Great APP. I use it for effective pick & delivery dates, times & rates. It works really well. The only downside is you can't use the buy now button.

Krunch Online
South Africa
11 months using the app
February 18, 2020

An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.

USAFoods
Australia
11 months using the app