Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,539)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.

November 11, 2021

This app was exactly what I was looking for. Their support team went above and beyond to help me with setup and I wouldn't hesitate to recommend their app to other business users.

High Steaks
Canada
9 months using the app
Zapiet replied November 17, 2021

Hi,

Really great to hear our app is meeting your needs, and our team were able to guide you setting up! Thanks for taking the time to let us know :)

Best wishes,

Bogi

August 17, 2022

Good service and good supports !! Worse it to pay for it!
It is exact function that I would like to add to my site

LES BISCUITS17
South Korea
9 months using the app
Zapiet replied September 1, 2022

Hi and thank you for the review!

We're glad to hear that our Store Pickup + Delivery app is able to empower your site with the features you need.

July 12, 2021

I used this app for free pick up services for my store, I needed an app that could offer free pick up on only certain items and disable shipping as well.
The customer service is GREAT! They respond fast and with extremely detailed and step by step instructions, making the app even easier to use!

MyNationalPrinting
United States
9 months using the app
Zapiet replied July 13, 2021

Hi there!

Thank you so much for the lovely review! It was my pleasure helping you set up your store.

Should you need anything else, were here for you.

Have a lovely day,

Marija

March 2, 2015

Beautiful integration and superior customer service. Any merchant should strive to have Andrews amazing customer service.

Morgue Juice
United States
9 months using the app
March 12, 2018

Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.

Cpap Direct Au
Australia
9 months using the app
April 26, 2023

The immediate service provided was a game changer for my team. We use the tool on several stores and are extremely satisfied with the overall experience and quality of this application. The technical support is by far the most accommodating service I have ever experienced in the back end operations of my online stores.

Mouse to Your House
United States
9 months using the app
Zapiet replied April 26, 2023

Hi Kerri,

Thank you very much for your lovely review!

It was my pleasure helping you today to set up your rates and the integration with Boxify

Any other questions, please do not hesitate to send us a message.

Best wishes,
Jessica

July 8, 2019

The app is super helpful for my website and the whole team is great and very responsive excellent customer service.
Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.

Baked Cravings
United States
8 months using the app
October 2, 2023

Fabulous Customer service!

BLEVIOR
United States
8 months using the app
Zapiet replied October 4, 2023

Thank you for your review Jaclyn!

It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Cheers,
Jessica

September 24, 2020

This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.

Kadō Cakeshop
Canada
8 months using the app
Zapiet replied September 24, 2020

Hey Ekatrina,

It was a pleasure speaking with you and I'm glad I was able to assist you today.

If there's anything else we can do to help you, please don't hesitate to reach out!

Thanks,

Stephane

January 27, 2020

Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.

Big Spoon Kitchen
United States
8 months using the app