Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,607)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

May 13, 2021

jessica es la mejor, atiende los casos a tiempo y resuelve los mismo.. buen servicio de soporte, espero que sigan así!!!

La Mora
Peru
11 months using the app
Zapiet replied May 24, 2021

Hola Jean,

Fue genial chatear contigo y muchas gracias por tus amables palabras. Estoy muy contenta de que tengamos todo listo y funcionando.

Si tienes alguna otra pregunta en el futuro, no dudes en enviarnos un mensaje.

Gracias,
Jessica

April 24, 2021

The app is great for organizing orders for local pickup and delivery. We recently ran into problems integrating the program with a new theme, but the team at Zapiet was super responsive, helpful, and got us back up and running pretty quick again.

Queens Fruit Market & Plants
Canada
10 months using the app
Zapiet replied April 27, 2021

Hi Annie,

I'm glad we could help you out with integrating our app with your new theme.
Please know we are here should you need anything else

Wishing you a lovely day!

Flora

February 16, 2020

The Zapiet Store Pickup + Delivery app is hands down the best. I have tried literally every delivery/pickup app available and nothing compares. Beyond being packed with features, the customer service is truly exceptional. Bravo, Zapiet.

Squeaky Little Wheel Bakery
United States
10 months using the app
August 28, 2019

Our store has pick up, local delivery and shipping available. Each collection qualifies for different shipping. I.e. some collections only can be shipped while others can only be for local delivery or pickup. While this function isn't available out of the box, the Zapiet team was super helpful in writing some custom code to do exactly what we needed and followed up to ensure they got it right! Their team have me great confidence.

Maven Meals
United States
10 months using the app
Edited August 5, 2020

Been enjoying this app for a while now and we find that it offers customers a convenient shopping experience based on their personal logistic preferences. The customer service is truly excellent. Ronan went above and beyond to assist me in implementing customised codes for a rather tricky campaign mechanic I had in mind. That was an unexpected surprise and I couldn't be more grateful. Thank you!

SPLATTER
Malaysia
10 months using the app
October 11, 2022

I love the way this app streamlines local pickup, shipping and delivery!! I had a oversight today that I needed assurance with and Maria was incredibly helpful to quickly remove the issue.

Two Birds One Stone Farm
Canada
10 months using the app
Zapiet replied October 12, 2022

Hello Sarah!

Thank you so much for your lovely review! I am very happy to have been able to sort everything out and get you guys up and running again 🙏🏻 Should you need anything else down the road do not hesitate to reach back out so we can help you out!

Wishing you a wonderful day,

María

November 25, 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Autoskinz
United States
10 months using the app
April 6, 2021

Great customer service to solve your problem easily and fast. I fully recommend them, if you have any questions about this app don't hesitate to ask them.

Bayardroyal
Canada
10 months using the app
Zapiet replied April 6, 2021

Hi there!

It was a pleasure assisting you and I'm so happy for the amazing feedback! :)

All the best,

Robert

Edited August 11, 2017

this is the best app , the support is very fast very helpful , imagine the developer writes you a code , a customized code for your purpose , Andrew and Andy are just so Friendly very smart and amazing guys.
you can click on my name and take a look at my website to see how this app works, I am so happy and my customers are very happy as well. THANK YOU

All Real Meal
United States
10 months using the app
March 7, 2022

The app is fantastic but even better is the customer service personnel who are always on hand to assist. Klaudia has assisted me on two occasions walking me through the steps to update something. I couldn't recommend this app more highly thanks to the incredible customer service team!

Nourishing Bubs
Australia
10 months using the app
Zapiet replied March 7, 2022

Hi Olivia,

Thank you for the lovely review!

Always happy to assist and walk you through our app's features.

Cheers,

Klaudia