Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.
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I emailed with several support folks that day because I thought I had several different issues. Jessica was very knowledgeble and her fix cleared up all of those issues.
Hi Rich,
Thank you for leaving such a lovely review, It was my pleasure.
If you need any further assistance with rates or anything else for that matter, please do not hesitate to send a message.
Kind regards,
Jessica
Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.
Thank you so much for your positive feedback! We're thrilled we could help out.
If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out.
We're here to help and continuously improve and help. Thank you for being a valued user!
- Herman
This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!
Hi Nick,
Thank you for taking the time to write us a review!
Our whole team works hard to offer the best pickup and delivery solutions and experience we can for our merchants.
Thanks again,
Steph
We use multiple Zapiet apps for our website and by far the apps are amazing, but more importantly the customer service/technical support is the BEST by far from any of the other companies I have worked with. Keep up the good work!
Hi Michael,
Thank you very much for your lovely feedback!
Please don't hesitate to get back in touch should you need any more assistance.
Have a lovely day,
Flora
Great service. Great support. I strongly recommend this add-on to all stores offering local delivery and pickup : much more customization than Shopify basics features for those services
Hi guys,
Thank you so much for your wonderful review! I’m so pleased you’re enjoying the app and that we could help you set up what you need. Please do let me know if you need anything else and good luck with your lovely store!
Best wishes,
Charlie
Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.
This app has been a great addition to my Shopify store. I am so grateful to have found something so easy to use that uncomplicated my life. The customer service is excellent - they have helped me out right away - every time.
Hey Guys,
Thank you so much for leaving a positive review,
The whole team have been working super hard to improve our customer support and ensure our customers receive a fast, friendly and efficient response and we are really starting to see the positive results from all of our hard work.
If there is anything we can assist you with in the future, just let us know, we are always happy to help :)
Thanks,
Ronan
Excellent customer support and great app functionality. it is easy to set up and integrate. with other apps and gives you better control over the deliveries and functionalities.
Thanks so much for all the love. We’re happy and proud to be a part of your Orchid store!
Wishing you all the best,
Sebastian
The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with.
We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground.
I couldn't be happier with the service they've provided or the quality of their product.
Great app that is perfect for offering store pickup, local delivery and/or shipping. Very easy to setup, and amazingly great support if you get stuck/something doesn't work.
Has a great amount of features which are constantly being added too.
Would highly recommend.
Hey Brick Brewery,
Thanks a million for your kind words!
I am delighted to hear that you had a great experience not only with our app but also with our amazing customer support team.
If you need any further assistance don't hesitate to get in touch with our support team.
Have a great weekend.
Kind regards,
Ronan