Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.
Refine
-
By rating
We have been using this for a few months now and it works fantastically well. It allows us to support hundreds of stockists by directing traffic of our products to store and also provide easy access to a choice for consumers.
The support is also very very good, always respond promptly and the only time i was made aware of a security issue which came from shopify, these guys at zapiet had already fixed it.
Keep it up!
Very intuitive app and great for what my store needs. Sandy's customer support was fantastic... she made sure I understood every step and helped me with my multiple questions.
Hi there,
Thank you for your kind words! It was a pleasure discussing with you on our live chat and making sure that your configuration was matching your needs.
Don't hesitate to reach back, if there is anything else you need help with,
Sandy
Support was top notch. Sam was great with all sort of questions I had. And even made a few custom changes so that it fit my store a better. Highly recommend.
Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!
This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!
Thank you for taking the time to leave such a great review!
We were glad to assist you in setting up the app.
If you have any further questions, we would be more than happy to hear from you!
Best regards,
Lisa & Stephane
The app is fantastic. The customer service is unparalleled.
Ask to speak with Ronan if you need help setting up the app. He is a master at getting it set up! He even got it to work with Shopify Local Delivery.
Hi Hussan,
Thank you so much for taking the time to leave such a wonderful review.
It was a pleasure assisting you and I am really glad that we managed to get Shopify's Local delivery app to work with Store pickup + delivery.
If there is anything I can assist you going forward, please do not hesitate to get in touch.
Kind regards,
Ronan
Very helpful and fast customer service! Technical team was able to create a custom code to adjust the shops pick up times very quickly. Support also gave clear instruction what I needed to do, which I appreciated! Special thanks to Luke, great service! :)
Hi Guys,
Thank you so much for the lovely review, was an absolute pleasure working with you.
If you ever need anything else, then we're always here to help.
All the best,
Luke
We used Zapiet to offer Local Delivery and Store Pickup for Online Balloon business. They help us to set it up and great service afterwards. The app works great.
Hey Cherry,
Thank you for the lovely review, it was a pleasure helping you set up the app on your theme.
If you need any further assistance, please don't hesitate to reach back, we are always happy and ready to help.
Thanks,
Ismail
Great customer service! Maria from the Zapiet Support team went above and beyond to help me, thank you.
I had a really nice time assisting you today and getting your store up and running with our app.
Please know we are always happy to help so do not hesitate in reaching out!
Thanks,
Maria