Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

January 27, 2020

Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.

Big Spoon Kitchen
United States
8 months using the app
October 5, 2021

The customer support is fantastic. They have solved all my problems every time! Thanks Jessica!!!!!

Trees for Tuition
United States
8 months using the app
Zapiet replied October 6, 2021

Hi there,

Thank you for the wonderful review!

It was lovely chatting with you and I'm so glad that we got everything resolved.

Please do not hesitate to jump back on the chat if you have any other questions.

Cheers,

Jessica

March 24, 2021

We have been using this app for a year now and it works fine. Recently we made some changes and could figure out what was wrong. After contacting support they helped us right away and solved our problem. We are very satisfied.

Better Deals
Curaçao
8 months using the app
Zapiet replied March 29, 2021

Hi there,

Glad to hear we could help you out of a pickle! Thank you for taking the time to leave us this feedback!

Best wishes,

Bogi

Edited April 14, 2020

The developers are super helpful. The support has been spot on. I have run into several road blocks and they have helped me over and over again. I have tried other websites to do what I needed to do but this app did what i needed.

Triad Merchant
United States
8 months using the app
December 16, 2016

The Store Pickup widget looks and works great. Support was very quick and responsive to a small speed bump I encountered while integrating it into our website. HIGHLY recommend to any retailer with brick and mortar locations.

Willy Jays
United States
8 months using the app
January 19, 2021

Love this app. The support is always fast and friendly. FIVE STARS. 100% Recommend. Ryan is great!!!

Frutas Rizos
Spain
8 months using the app
Zapiet replied January 21, 2021

Hi Jun,

Thanks for the kind words! It was a pleasure helping you get set up. If there’s ever anything else you need, you know where we are :D
Cheers

Ryan

October 2, 2023

Fabulous Customer service!

BLEVIOR
United States
8 months using the app
Zapiet replied October 4, 2023

Thank you for your review Jaclyn!

It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Cheers,
Jessica

Edited November 20, 2020

Brilliant app. Does exactly what it says. Customer support has been excellent. I had added another app which caused some minor problems at checkout and Charlie et al found the problem, told me what I had to do and even checked to make sure all code was gone from the previous app. Brilliant.

Plants by Woodlark Nurseries
United Kingdom
8 months using the app
October 5, 2023

Every time ive had to contacted zapiet live chat, they have always been so helpful and have done everything i have asked for. I highly recommend using zapiet if you have delivery dates and cut offs as well as multiple shipping locations.

FoodFitz
Australia
8 months using the app
Zapiet replied October 9, 2023

Hi,

Thank you for your glowing review of our support! I'm glad my teammate Clemency was able to help you recently :)
It's wonderful to read your recommendation of our delivery dates and cut off time features. Wishing you continued success with your business!

Bogi
Assistant Support Manager

May 6, 2020

Very nice app. A lot of features and support is very quick even with this extra load. Thanks Stephane!

Siempre Natural
United States
8 months using the app