Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,580)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex order and delivery options, such as in-store pickup and specific radius home deliveries. They find it user-friendly and appreciate its seamless integration with Shopify. The support team, including members like Jessica, Stephane, and Jeanette, is often praised for their quick and effective responses. Merchants value the app's flexibility and effectiveness in handling their shipping and delivery needs, leading to strong recommendations within the Shopify community.

August 7, 2019

Functionality is amazing and the support is even better! I will definitely recommend it for any user, beginner or advanced.

SPAR Courtside
South Africa
8 months using the app
Edited May 3, 2022

An amazing app. So flexible, customisable, easy to integrate. Many options. Cost efficient. Well done! Also Sandy & Ronan is the best from the teams!

Bakaliko.store
Netherlands
8 months using the app
Zapiet replied February 25, 2022

Hello Christos,

Thank you so much for this awesome review!

It was a pleasure to speak with you and to find how to achieve what you needed for your store. Don't hesitate to reach back to us through our live chat, or at support@zapiet.com, if there is anything else we can help you with.

All the best,

Sandy

June 9, 2020

The app is essential for us. The team are very helpful. Sometimes there have been a couple of tricky settings to sort out and they always respond. I think they've coped really well with what I imagine is a huge surge in demand for their service recently. Thanks very much Zapiet! Olivia and Jonny

DELI-VERY-GOOD by MMC
United Kingdom
8 months using the app
September 14, 2021

whenever I have an issue, I hope to be able to talk to Jessica. She is always so efficient and quick. it makes me less worry when I have an issue because I know someone on the customer service will be able to answer me quickly and solve my issue.

La Petite Epicerie
Netherlands
8 months using the app
Zapiet replied September 14, 2021

Thank you for your very kind words...it's always wonderful chatting with you .

Please jump on the live chat anytime and we will be happy to help.

Thanks,

Jessica

December 6, 2019

The app fulfilled all our needs and more, easy to use, easy to edit, and the support is top-notch! willing to help with any questions we had. 5 stars well deserved!

Rigo’s Meal
United States
8 months using the app
July 26, 2022

Sandy was so helpful when setting up - thier support is absolutely top- notch. app does everything I want, which is it allows pick up at my two locations

All Raw
United Kingdom
8 months using the app
Zapiet replied July 29, 2022

Hello Lydia,

It was a pleasure discussing with you, and making sure that your settings were reflecting what you wanted to achieve :)

If you have any more questions, I'll only be a few clicks away!

Sandy

December 3, 2021

I like how responsive Staphane is throughout the live chat and my site was back up within 15 minutes.

OLLELLA
Singapore
8 months using the app
Zapiet replied December 10, 2021

Thank you very much for the review and for the kind words
It was a true pleasure working with you and if you ever need any further assistance, we'll be more than happy to help!

Stephane

June 1, 2022

I really love this app, very helpful and has a lot pf useful stuff for online business. The customer service staff are always very helpful and knowledgeable specially Klaudia Djajalie. Easy to communicate and go extra mile to help me fixed my problem.

Butcher Box SG
Singapore
8 months using the app
Zapiet replied June 1, 2022

Hi Lena,

We're so happy to hear that you love our app and that it has helped your online business!
If you need anything else, you know where to find us

Kindest regards,
Klaudia

Edited June 25, 2020

Without question, the best curbside, store pickup app in the App Store. We've tried most of them, this is based on experience. The dev/design team at Zapiet thought of every situation and the installation and configuration are simple and provide extensive control over your pickup, local delivery and shipping needs.

We have complicated shipping rules and this app works without any conflict with other 3rd party apps.

Support is nothing short of expeditious, personalized and thoughtful, they want you to be successful.

Levante Brewing Company
United States
8 months using the app
October 28, 2021

I've been looking for an app like this for years and I'm so happy to be adding it to my store. It literally does EVERYTHING you need. And the support staff is so awesome and gets right back to you. Jessica in particular worked with me on a tricky issue with my site that I couldn't understand. She was super nice, patient and in time, helped me fix and figure out the problem. I know it's a bit pricier than other date picker apps, but honestly, it's really worth it. A huge time and labor saver.

Wholesome Bakery
United States
8 months using the app
Zapiet replied November 1, 2021

Hi there,

Thank you very much for your kind words & great review, it was my pleasure helping you on the live chat to get your tricky issue resolved.

Have a lovely week and if you have any questions, please let us know and we would be happy to help.

Thanks,
Jessica