Reviews (740)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving customer experience by enabling efficient product searches and filtering, even for large inventories up to 20,000 products. It offers customizable features such as label options and filter management, and supports filtering by tags and metafields. The app is noted for its speed and the support team, particularly Nikita, is praised for quick and effective service, often resolving issues within 24 hours. Continuous updates based on merchant feedback, including weekly insights on top searches, further enhance its utility in inventory and marketing strategies.

October 2, 2023

Does what other cannot do!

The Throw Shop
United States
11 months using the app
Edited February 11, 2021

We have been using the app for awhile and it has been great for increasing search opportunities on the site. We recently switched to a new theme and the app developers were so quick to help and implement our new fonts and styling. Big thank you to the team at Cloud Search!

StyleMeGHD
United States
12 months using the app
June 2, 2020

This works like a charm! Customer service is also the best. Super responsive and helpful. Thank you so much!

Elbert's Delivers
Philippines
11 months using the app
February 20, 2020

Alex offers great support and a timely fashion - the support channel in general offers their services as quickly as possible and provides amazing results - great app!

JENNY BIRD
Canada
11 months using the app
July 18, 2019

Really brilliant app. Shopify's built-in search function is quite awful, but these guys have built an app that facilitates exactly what you expect from an e-commerce search perspective.

I saw the added functionality for the search results page (products are found even if the user mispells the search query), reached out to support and they had implemented within 2 working days. Couldn't ask for a better app or support!

R&R Country
United Kingdom
11 months using the app
February 16, 2022

The best App to deliver a great user experience to your customers...before Smart Search my clients complained that they had a hard time sometimes finding a specific product, now everything is more fluid...and the support, extraordinary, Nikita solved all my needs, thanks guys!

MrLaundry
Chile
11 months using the app
September 1, 2021

This app is great. I love the advanced search and filter options. My website is now more user friendly. Nikita provided great support with some questions I had - he was very professional, helpful and replied quickly. Thank you!

modibodiUAE
United Arab Emirates
11 months using the app
March 27, 2023

Great app and the level of customer service it provides. The user experience is seamless and intuitive, making it easy to accomplish tasks efficiently. The customer support team is knowledgeable and friendly, always going above and beyond to resolve any issues or concerns

Autobay
Greece
11 months using the app
November 17, 2020

This app does exactly what it says it will do. I love having the data related to customer searches. Customer service is terrific and very responsive.

Deborah Cherrin Design
United States
11 months using the app
June 4, 2020

It mainly helped our customers to find the products with the incorrect spelling of products. There are far more features including price filters. We love this app and you must give it a try as well. These guys have very fast and friendly support. They fix the issues by going into your themes and so. Great app and support. Thank you

Point Supplies Inc.
United States
11 months using the app