Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.

January 21, 2019

Be careful with this. Started immediately sending receipts (completely drafts) to my customers without my permission.

Leluvaunu.fi
Finland
5 days using the app
October 28, 2022

I enjoy the app so far, bit complex to setup but not impossible and think it will be a good fit for what the business want achieve.

uBuyaBox
South Africa
4 days using the app
September 28, 2015

Like the app and the interface, but my first impression was not the best because:

#1 the "receipt" shows up in google's promotions tab

#2 it doesn't automatically disable shopify's receipt notification, so customers are technically getting two receipts, which could lead to confusion

Nature Relaxation
United States
4 days using the app
May 26, 2016

I have had a great experience with this app and their customer care department as well! The app is super helpful and allows your customer receive a super professional receipt of purchase with you logo and social network links on it.

Theiconcollection
United States
About 3 hours using the app
September 6, 2022

I just finished setting up the app. Really easy to do and the fact that they allow you to extend the trial period is really a nice touch. I am still very early in my journey with my new Shopify store, so I cannot assess how effective the app is in bringing customers back to the abandoned carts, however, I trust that it will deliver.

Animal Print Hub
Switzerland
About 3 hours using the app
October 29, 2021

I am still learning how to navigate and use this so I do not have an objective review to leave here.

August Moon Organics
United States
3 days using the app
December 2, 2021

Seems good so far. Shame it doesnt link to the original campaign monitor and acts as a stand alone product. makes pricing confusing! Won't allow for more than one store to be linked, so you need multiple subscription and separate email address for each CM Commerce.

Wearwell (UK) Ltd
United Kingdom
2 days using the app
January 8, 2018

PLEASE BE AWARE!

You can't revert to the Free Plan at the end of your Trial.
We were automatically moved to the Premium Plan.

We won't endorse an App, that uses false claims.

Coolsquishies
United States
2 days using the app
April 19, 2019

pricing is based on list of customer you have since the beggining. It doesnt make sense since its an email marketing app and a lot of customers do not accept marketing.
If I cant pay for an specific list of clients that I will use to send email marketing campaigns it donest make sense

Adel Paris
United States
2 days using the app
CMC Campaign Monitor replied April 19, 2019

Hi there!

Sorry about the confusion in this regard. We can definitely help you suppress the customers (new & old) that does not accept marketing as a way to reduce your billing and also to give you control over who you want to contact via Conversio.

If you send me an email on adiip@conversio.com, I'd be happy to help with this.

Cheers

Adii Pienaar
Founder

December 27, 2022

Pretty easy set-up as long as you follow along and do everything step by step. So far working great!

Life Defies Logic
United States
About 1 hour using the app