Reviews (1,157)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and customer engagement through features like receipt customization with discount codes, cross-sell recommendations, and cart abandonment tools. They appreciate the automation of marketing tasks and the user-friendly interface that simplifies setup. The seamless Shopify integration and responsive support team further enhance the user experience, leading to increased customer retention and engagement.

May 26, 2016

I have had a great experience with this app and their customer care department as well! The app is super helpful and allows your customer receive a super professional receipt of purchase with you logo and social network links on it.

Theiconcollection
United States
About 3 hours using the app
September 6, 2022

I just finished setting up the app. Really easy to do and the fact that they allow you to extend the trial period is really a nice touch. I am still very early in my journey with my new Shopify store, so I cannot assess how effective the app is in bringing customers back to the abandoned carts, however, I trust that it will deliver.

Animal Print Hub
Switzerland
About 3 hours using the app
October 29, 2021

I am still learning how to navigate and use this so I do not have an objective review to leave here.

August Moon Organics
United States
3 days using the app
September 14, 2023

Great and easy automations and designing my emails was a breeze!

Syds Selections
Canada
2 days using the app
December 2, 2021

Seems good so far. Shame it doesnt link to the original campaign monitor and acts as a stand alone product. makes pricing confusing! Won't allow for more than one store to be linked, so you need multiple subscription and separate email address for each CM Commerce.

Wearwell (UK) Ltd
United Kingdom
2 days using the app
January 8, 2018

PLEASE BE AWARE!

You can't revert to the Free Plan at the end of your Trial.
We were automatically moved to the Premium Plan.

We won't endorse an App, that uses false claims.

Coolsquishies
United States
2 days using the app
April 19, 2019

pricing is based on list of customer you have since the beggining. It doesnt make sense since its an email marketing app and a lot of customers do not accept marketing.
If I cant pay for an specific list of clients that I will use to send email marketing campaigns it donest make sense

Adel Paris
United States
2 days using the app
CMC Campaign Monitor replied April 19, 2019

Hi there!

Sorry about the confusion in this regard. We can definitely help you suppress the customers (new & old) that does not accept marketing as a way to reduce your billing and also to give you control over who you want to contact via Conversio.

If you send me an email on adiip@conversio.com, I'd be happy to help with this.

Cheers

Adii Pienaar
Founder

April 26, 2023

Got stuck setting up a domain. It's a hustle and there's no live chat for support. You just get a bot that will frustrate you more.

If you want a simplified newsletter, just use omni.

AlexBender.co.za
South Africa
1 day using the app
December 27, 2022

Pretty easy set-up as long as you follow along and do everything step by step. So far working great!

Life Defies Logic
United States
About 1 hour using the app
September 7, 2018

The app is good and they have a bunch of features. BUT, for you to be able to send newsletters, or even view newsletters, you'd have to enter your credit card information. Which I did and BOOM, there are no templates. You are all alone if you are a beginner and doesn't have the necessary experience to build a decent newsletter. they wrote to me saying that they have a service, that someone can help you build your newsletter for an extra cost, of course.
Bottom line, I switched to another email marketing company :)

MeNene Store
United States
About 23 hours using the app