Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Key features include pop-ups, email templates, and detailed analytics. The app's automation, especially for abandoned checkout reminders, is praised for boosting sales and customer engagement. Merchants commend the responsive and helpful customer service. Many report increased repeat business, conversions, and new revenue. The consolidation of multiple features into one platform is seen as a cost-saving benefit.

January 20, 2022

I connected with this platform based on the number of reviews. I've found it quite easy to use in just a few short minutes. Grateful to have found this app on Shopify.

United States
24 minutes using the app
March 10, 2022

The setup of this app is very simple to use! I like being able to modify colors to suit my brand better, but I am so grateful that I do not have set my own timers to remember to email multiple customers!

United States
16 minutes using the app
February 27, 2017

We were going to use Conversio for the Product Reviews, Cart Abandon and Newsletter functions but were disappointed to learn from Conversio that the Receipts function is a must and not a function that can be switched off. If you want to avail of any of the other features you MUST use the Receipts function.

We currently use another app for all emails (including receipts) and the templates there are so much more professional looking than the Conversio template. It would be a big step back to use Conversio receipt designs now. I don't have the time (or probably knowledge) to edit the Conversio template enough to look like my current design. If that's even possible.

I did try the Conversio test email but it showed up incorrectly on my mobile which made it very difficult to read and understand. I sent Conversio a screenshot but they were unable to explain it. They told me they were looking into it but seemed to be unaware of this problem. Note to current Conversio users: it might be working fine on your device but some mobile customers of yours are probably experiencing the same issue as me which wouldn't reflect well on your business.

The option to send the test email to different emails isn't available so I couldn't check for the problems on other devices.

We don't display 'Taxes' at checkout or on receipts in my country and Conversio were unable to tell me if Taxes would display or not on our system.
We have a checkbox for Taxes in my current receipt app which we can simply uncheck. Conversio doesn't have the same level of user friendliness.

Why can't we just use the Product Reviews, Cart Abandon and the Newsletter functions!? I'm sure there are good parts to Conversio but we couldn't try them unless we used the poor quality Receipts, which we are not willing to do.

Customer service were quick to respond but couldn't help with any of the issues.

Tackle Town
About 7 hours using the app
May 22, 2022

Great app for email automation and for verified customer reviews. I use it on multiple sites and works great.

Kaiju Matcha
United States
7 minutes using the app
August 12, 2020

trying to get hold of support but no one is coming back - i need to cancel - for an average email list - its over £100 - ridiculous

paw pals shop
United Kingdom
23 minutes using the app
January 4, 2022

Tested to work fine, will keep using it on our website to capture and automate our workflows. Glad I found it.

Bentley's Mug Coffee and Tea
United States
18 minutes using the app
November 20, 2015

Free-$5 a month?? YEA RIGHT! The FREE is the exact same as the shopify receipt. Then they offer monthly plans. $19 for 50 receipts. all the way to $200 a month, for just receipts. Its false advertising on the app store. Deleted App. Misleading customers isn't a good business practice. If I did that on my store, I would be out of business.

United States
5 minutes using the app
November 19, 2015

Way too expensive, a lot more than the max of $5 per month that the app supplier states in the app store.

United Kingdom
2 minutes using the app
August 22, 2015

False advertising. They state the app is "free" but to get anything worthwhile on the app you have to pay upward of $50 a month. Waste of time.

Fratantoni Lifestyles
United States
1 minute using the app
May 24, 2015

Loving Receiptful! Super easy to setup, super easy to create a beautiful receipt with some nice upsells! Pays for itself ;)

Darling & Dapper