Reviews (1,156)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated marketing, receipt customization, abandoned cart notifications, and follow-up emails, noting their effectiveness in boosting sales and improving communication. The user-friendly interface is praised for its simplicity in setting up and customizing emails and receipts. Integration with Shopify is seamless, enhancing coupon creation and product suggestions. Customer support is also highlighted as responsive and helpful, particularly with technical setups and plan adjustments.

Edited April 25, 2018

Amazing app, amazing support team!!
been using the app for quite some time now and he has paid back 7x what it's worth.

Snow Foam
Australia
2 months using the app
May 21, 2016

Wow...Receiptful is very easy to use but extremely powerful in not only emailing the customer after a sale but also for the abandonment cart to re-engage customers. The free app is great for when you are just getting started and then as you ramp up the price is very reasonable. Enjoy Receiptful!

Tippipawstoo
United States
2 months using the app
October 23, 2016

I love this app! It literally has EVERYTHING you need to produce a quality coupon. I love that I can create a custom message for my customers, a coupon for future purchases and my favorite.... suggested products. I just wish that I could choose the suggested products that I really want to push, but its still a five-star app!

Gourmet Candle
United States
2 months using the app
June 23, 2015

Very useful app! Incredibly helpful support staff.

Riversol
Canada
About 2 months using the app
January 11, 2018

Love it!
I use this on two stores, pays for itself. Great receipts, abandon carts, and other features. Simple to use.

Bigbearlakegear
United States
About 2 months using the app
September 20, 2018

I have using the app and is very helpful, save you a lot of time and time is money, a very much recommend it...

Doggy Love Home
United States
About 2 months using the app
July 5, 2018

Really easy to use and the return on investment is a LOT!

Medviewhq
New Zealand
About 2 months using the app
Edited November 24, 2021

Worst customer service I've seen in the Shopify world. Most businesses offer instant chat support. They always take more than 24 hours to answer any email support. I've been with them for multiple years and my newsletter feature was automatically disabled on the Monday of the BLACK FRIDAY week supposedly because of bot subsciptions to my list. It took them more than 24 hours to send me suggestions to fix the problem with their outdated documentation (the buttons I'm supposed to click are not even there). I've not been able to fix anything. And every email I send them has a 24h response time, with a response that is not helping.

Taygra Dance Shoes
Canada
About 4 years using the app
September 4, 2019

Don't let the $20 price fool you, its a bill that keeps growing.. It became the most expensive app we had... WAY not worth it read conversio.com/pricing

FSWERKS
United States
About 4 years using the app
CMC Campaign Monitor replied September 5, 2019

Hi Raffi,

Sorry to hear you feel this way.

As with other marketing automation solutions, our pricing is based on usage (i.e. directly the size of your customer and contact database) and pricing would / should thus increase as you grow your business.

I had a quick look at your account too and noticed that you never used a paid plan with Conversio, so never used all of our available tools. Whilst our free plan was available though, our receipts tools helped you generate ~$25K USD in additional revenue, which is a pretty great ROI for a free app. :)

If you'd like to talk more about this or explore whether it is viable for you to use more of Conversio's tools (and still have a great, positive ROI), ping me here: adii@conversio.com.

Cheers

Adii Pienaar
Founder / CEO

March 5, 2021

The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!

Yvonne.b
United States
About 4 years using the app
CMC Campaign Monitor replied March 11, 2021

Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss this further and try to help with any issues you may have?