CM Commerce: Email Marketing , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.
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Great for abandoned cart recovery! Will definently recommend to a different user. Will use for my next store without a doubt!
Great and fast customer service!
really nice app, well designed, handy.
The fact that you can't turn off the shopify default order confirmation mail is a big minus, but when shopify changes this, it will be a five star app.
Conversio was a great addition to our Shopify store. We started on the free version, but having seen what that can do and talking to the support guys I made the decision to go premium.
Follow the advice they write in their blogs and this app will generate revenue for you.
Even the free version of this app has added so much value to my shop! Thanks to the creators of this app! It's very easy to use! Very very useful! Very much recommended!
I've been looking for Conversio sine forever, I thought it disappeared and now it's even better than before, especially with popup feature! It's so user friendly and easy to setup! And don't get fooled, it's not 14 day trial, but actually 30 days!
It's a great app. We love the customer feedback feature. The only down side is that it only works for online orders and not the point of sale orders. But they have great customer service and answered all my questions. We would totally recommend this app to our peers.
Worst app we've ever used. Been with them since the start of our store - 3+ years ago and their prices keep increasing and increasing especially when their management decided to make the plan based on # of customers we have on our store, versus the usage of the app which is completely ridiculous and extortionist.
Plan went from $49 - $99 (decent for receipts and some followups) to over $350 at the time we deleted them off.
Not to mention the fact that they removed all free plans and with every move, no notice to us or probably any other customer.
Stay far away if your looking for receipts and followups, tons of alternative companies that aren't shady.
Hi Jay,
I'm sorry to hear that you feel that our pricing changes have not been communicated properly and that it isn't in-line with the improvements we've made to the product. I wanted to share a little bit of context though:
1. We first announced our pricing changes in June 2018 (with multiple emails). All of our customers were grandfathered on those plans and the initial plan was to have everyone switched by 30 June 2019. We however only made those final switches now.
2. As recently as mid-May, I emailed you directly from my personal email account about the changes. I also extended a discount and the opportunity to work with you to maximise the value you get from Conversio before the changes came into effect.
3. A quick look at your account historically shows that you earned ~$7 in additional revenue for every $1 you spent with Conversio. Even with the pricing increase, you would've still been ROI positive (something that is very important to us.)
4. Based on your mailing list size, I don't know of another solution that would've been more cost-efficient for you. I will also add that Conversio customers that uses most or all of our tools (thus simplifying their tech stack and consolidating all email-related marketing automation to Conversio) will always have a higher ROI.
If you're interested, we'd love to jump on a call and figure out how we can make both the pricing of your account and the implementation of the various tools work for you and your business. It has always been our primary goal to help our customers do profitable email marketing.
I'm available on adii@conversio.com if you want to discuss and explore this.
Cheers
Adii Pienaar
Founder / CEO
The app works great, it's simple but very powerful. We looked at some more full-feature options, but Receiptful does the most important things very well. It also does some useful things that other programs like Remarkety don't, which is create a unique discount code per customer automatically. Their support is very quick to respond as well
The app isn't bad but it isn't great. I have been using them for quite some time now and stayed with them as they changed their name and started increasing their prices. I was not getting enough value for the price it costs so I decided to find an alternative.