Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.

June 7, 2019

The app isn't bad but it isn't great. I have been using them for quite some time now and stayed with them as they changed their name and started increasing their prices. I was not getting enough value for the price it costs so I decided to find an alternative.

Print Your Mind 3D
Canada
Over 3 years using the app
January 13, 2016

Great app. They have quickly answered any question that I asked. Thanks Receiptful!

Ethans Dream Products
United States
About 2 months using the app
August 13, 2022

Have used this for a couple stores, I enjoy using it. Haven't had any issues, if there's confusion the support staff are always very helpful!

Stamp Baby
Australia
About 2 months using the app
CMC Campaign Monitor replied August 17, 2022

Thank you for your lovely review Stamp Baby - glad we have been of help to you and your business!

April 9, 2018

Great platform - really easy to use, everything in one place. No more swapping between apps. Only pay for what you need on a fair, tiered, payment system. The best thing is the support - they are always quick to reply and have heaps of instructional content, if that doesn't solve the problem they get straight on to finding a solution, always friendly. 5 stars - highly recommend. Derek from Matchamatcha.co.nz

Matchamatcha Nz
New Zealand
About 2 months using the app
April 27, 2016

Great app. In first i've tried different apps : one for the receipts, one for the abandoned cart, one for the recommendation product, and so on... 10 $ + 10 $ + 10 $ .... + new setup x number of apps !
I now really enjoy having one app that does all that, and it is so intuitive.
Very nice presentation, very easy setting up the templates that are already filled if you wish to benefit from their marketing experience, and if you don't know what to write to your customer, this is enjoyable.
Great customer service that always gave answers to my questions in less then 24 hours, even the sunday ;-)
So i warmly recommend this app :-)
Thanks

Cooletpascher
France
About 2 months using the app
Edited October 28, 2021

I'm writing this review because CM commerce said that they would give me 3 free additional trial days despite me trying this app for the first time and not knowing much about it. Seems like they should maybe do this towards the end of the trial when you've actually had some time to play with it first.

Shine Sparkle Slay LLC
United States
About 1 month using the app
April 13, 2015

Very simple to set up and adds a touch of class to the auto receipt sent out by Shopify. The form itself is very customizable.

Grateful Body
United States
About 1 month using the app
April 9, 2020

Don't get fooled by the cheap starting price. If your business grows this apps will costs you hundreds of dollars per month in no time. There are better and way cheaper options.

CaseBuddy USA
Australia
About 3 years using the app
CMC Campaign Monitor replied April 21, 2020

Hi Claus,

I've delayed replying to this review for a while, because I wanted your account to accumulate more data.

First off, CM Commerce is not unlike other email solutions that charges based on subscribers. If your # of subscribers grows, the impact of your email marketing grows and subsequently we charge you more.

I've checked your main account for your primary store and you have a 10x return in conversions compared to what you are spending on your email marketing. Considering there are few financial investments that has a 10x return in a single month, I'm optimistic about the value that we are creating.

If you need help optimizing your CM Commerce account for your secondary stores or new territories, we're here to help and would love to get you to a similar 10x (and more) return on all of your stores.

Cheers

Adii
Founder @ CM Commerce

October 9, 2016

It is easy to use. I have a question that i need to contact support desk I was surprised that they got back to me within 6 hours or so.
I would recommend this app to shopify user. :)

Portabag
Hong Kong SAR
About 1 month using the app
August 8, 2016

I immediately saw some positive results. Within a few days people were buying extras from the store just from the receipts that were sent. Great!

Aroma Freedom
United States
About 1 month using the app