where do i get the documentation? or steps to follow to add filters to collection pages. thanks in advance
Seol + Gold
Seems to be impossible to get in touch with the app support, have been trying to for over a week. Which is a real shame as we really wanted to use this app...
FRIEND of AUDREY
Filter didn't work on our site. Had error message: 'Liquid error: Could not find asset snippets/collection-filter-v2.liquid'. Tried to get in touch with the developer. Never heard back from them. Trial has expired, no reason to continue if the app doesn't work.
App was fine. I have filtered by brand using the product type. But when I have tried to do my own custom one using tags it not working. I’m giving 1/5 as I’ve been contacting them for at least a week and have not had at least a bounce back email. I have messaged through shopify, direct email nothing. Please help me launching tomorrow
Hi there, we're so sorry that you've been waiting to hear from us. We've recently migrated to a new customer support management system and, unfortunately, some support requests were lost in the move. One of our support specialists has reached out to you, please check your junk folder if you do not see their response. Thank you for reaching out and for your patience.
DO NOT BUY THIS APP. Poor customer service, I've send money for them to install the app, never got any answer, impossible to get an email or a refund whatsoever, and impossible to get the app installed. Find another app, you'll be better off.
App is not working. Support is poor, no one bothers to reply. Chasing technical team from last 20 days but they are not bothered.
Total Scam. It is impossible to install on your own, because the instructions do not match Shopify screens. So it forces you to pay for the installation. If something happens to your system, they then want to charge you again.
YES GOD YES
disgusting support and guidlines. Not recommend. Seems like they just waist your money. Cant hide generated "cf-" tags from other tag lists
Dominion Tire Wholesale
It's a primitive app, you have to improve the configuration at all and give more options to filter collections
Number 9 Fashion Studio
Great app. But not enough of the money being paid by customers is being spent on back end infrastructure. App slows each page by 2 seconds - mostly due to an 800ms TCP connect wait. Classic latency caused by under powered servers for a given load.
The more people use this awesome app - the slower it is going to get and slow speed kills conversions. The opposite of what these apps are here to do!
UPDATE: Contacted them. They have no plans to fix this speed issue. Even though adding a CDN layer to their AWS setup would take all of 30 mins to complete end to end. Very disappointing. In an era where google has publicly stated the importance of core metrics and FCP moving forward this is quite mind boggling.
Shopify need to start mandating proper architecture standards for their App Store. Developers in the IT world are not known for their experience in operations or architecture. And this is becoming more of an issue as more and more apps, function well, function wise. But are implemented poorly on the backend.