Coming Soon Product‑ Notify me , 57 reviews
We were supported by Samta, who did a great job by helping us with a little color issue of the "coming soon" button. Just installed the app, need more time to test it, but so far everything works great. Thank you Samta!
Great app for coming soon batches. I had some issue with the layout, but support was very helpful and replied fast. They managed to fix the issue quickly as well.
Had a query about how it looked on my site, and the team got back to me quickly and provided a custom solution. Great stuff.
We truly appreciate your kind words and feedback. Thank you for sharing your positive experience with us and for choosing our business.
Important, this is not mentioned anywhere. The "Notify Me" button replaces the "Buy now" button. i.e. be sure to leave the "Buy now" button in the Shop Designer, otherwise the Notify Me window will not appear. This is what happened to us at the beginning. It's working now and we got help of the customer service, very friendly and fast. But it took a few days till they answered. We needed to contact them on several streams.
And we wanted to collect the email subscribes in a Mailchimp list. It worked at first and then it cut the connection to Mailchimp out of nowhere. Thankfully, the subscribers are also listed and managed in the app, so it's left there now. But we didn't even notice it at first.
The design is simple, which is good. Unfortunately, it cannot be adapted to the shop style or customize it. Overall the app is not fancy but it does the job and we would use it again if we wanted to announce a product.
We're thrilled to hear that you enjoyed your experience with us. We understand your frustration, and we want to make things right. We would like to offer our assistance in resolving this matter promptly. Please contact our customer support team at https://www.setubridge.com/contact, and we'll work towards a satisfactory resolution.
Thank you for your feedback, and we appreciate your continued support.
Best regards,
Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
Very easy to setup and list products under the coming soon category. The app is very intuitive and even beginners can start using the app straightaway.
Thank you for leaving such a positive review! We're thrilled to hear that you had a great experience with us and we appreciate your support.
I think they didn´t research well how our business model work. We had big issues during our drops. Customers couldn´t pay as soon as the product went live. You can imagine how much money we lost during first minutes. After a couple of tries they couldn´t fix that. As a conclusion we disabled this app and will never use it again :(
Hello FAM,
Thank you for taking the time to share your concerns with us. We understand that you had a negative experience and we apologize for any inconvenience this may have caused.
We appreciate your feedback and want to assure you that we take all feedback seriously. We will be taking steps to address the issues you have raised and will be working to improve our services.
If you have any further concerns, please do not hesitate to reach out to us. We are committed to ensuring the satisfaction of our clients and will do everything we can to make things right.
Best regards,
SetuBridge Support team
The app support was extremely active and the app worked wonders for my store. Thank you so much for developing such an amazing app.
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
I installed this app and at first loved it... I emailed a couple of times to try to get assistance with a feature and never heard back. A few days later, the app BROKE my store. Every item in my store was showing "out of stock". I had to reach out to my tech guy for emergency services (250.00) and the issue was this apps code. It even had links to other stores in it. He deleted it and repaired my store. When he deleted it, he left "broke my store" as the comment for why we were deleting. Still no answer to my other emails, but what do you know I received a pretty fast response to this. I explained everything and they asked me to INSTALL IT AGAIN so they can see what is going wrong and fix their code. No thanks.
Hello Ashley Lozano,
We are sorry to hear that you have had such a negative experience.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
Please contact the support team at help.setubridgeapps@gmail.com so that one of our representatives can discuss your concerns in more detail.
Thanks & Regards,
SetuBridge Team
App stopped functioning. Incredibly sluggish reply by the developer. I said the app is down to look into it ASAP, they replied three days later asking for permission to access my site. They said they would look into the matter but I can see they only logged in once from Ahmedabad, India after which they didn't bother logging in again nor updating me. I'm paying monthly for an app that doesn't function so had to delete it - such a shame.
Hello Ça Va London,
We understand your disappointment and agree that this is not acceptable.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Please contact the support team at help.setubridgeapps@gmail.com so that one of our representatives can discuss your concerns in more detail.
Yours sincerely,
SetuBridge Support Team