Reviews (107)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-sales and product launches, highlighting its user-friendly interface with features like "Coming Soon" badges, countdown timers, and a "Notify Me" option to collect emails. They praise its reliable performance and exceptional customer support, noting quick responses and customization options to meet specific needs.

January 16, 2024

A user-friendly app that effortlessly integrates with my store. When I encountered a minor bug, a quick message to their PIC on WhatsApp resulted in a resolution within a few hours. I highly recommend this app for its reliability, ease of use, and outstanding support. Five stars!

Stoned & Co Group
Malaysia
About 2 months using the app
SetuBridge replied January 29, 2024

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it user-friendly and that it seamlessly integrates with your store.

We're glad we could swiftly address the minor bug you encountered, and your kind words about our outstanding support mean a lot to us. We appreciate your recommendation and the fantastic 5-star rating!

If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help!

March 11, 2024

I had an issue with the collection page banners and they were able to help very fast. It is tough with Customer Service being on the other side of the world from my location but we made it work! Thank you.

Portland Gear
United States
21 days using the app
SetuBridge replied March 13, 2024

Hi ,

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted that we could promptly assist you with the collection page banners.

We understand the challenges of time zone differences, and we're glad we could make it work for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority.

Thank you again for choosing our service and for the 5-star review!

Best regards,
SetuBridge Team

April 9, 2024

This app has been great so far. Super easy to setup and very fast response time on whatsapp for any questions I had. Highly recommend!

Fleurdinand
Canada
11 days using the app
SetuBridge replied April 12, 2024

Hello Fleurdinand ,

Wow, thank you for the amazing 5-star review! We're thrilled to hear that you're enjoying our app and that the setup was easy for you. We're also glad that you found our support team responsive on WhatsApp. Your recommendation means a lot to us!

If you ever have any more questions or need assistance, feel free to reach out anytime.

Thanks again for your kind words and support!

Best regards,
SetuBridge team

April 18, 2024

I have used this product in the past and came back to use it. I was having some trouble setting it up and the customer support was great!

Bella Joy Pottery
United States
3 days using the app
SetuBridge replied April 22, 2024

Thank you so much for your feedback! We're delighted to hear that you found our product helpful and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

January 27, 2024

Perfect service via Whatsapp! Would recommend this app 100%

Stanny.club
Belgium
3 months using the app
SetuBridge replied January 29, 2024

Thank you for the glowing review! We're thrilled to hear that you had a perfect experience with our app and service via WhatsApp. Your recommendation means the world to us! If you ever need further assistance, don't hesitate to reach out.

Edited March 17, 2024

Easy, user-friendly app and prompt, comprehensive support.

WILLOW
Australia
About 2 months using the app
SetuBridge replied February 16, 2024

Thank you for leaving a 5-star review! Your feedback is invaluable to us. Could you please provide more details about what you liked specifically about our app? Your insights will help us understand what features are most appreciated by our users and guide our efforts for further improvements.

January 2, 2024

I must commend the impeccable customer service I received while setting up this app. The assistance was truly impressive and faultless. The rapid response time was exceptional and made the entire process seamless. I highly recommend this app, not just for its functionality but also for the outstanding customer support experience it provides.

Motorcycle Performance Store
United Kingdom
About 13 hours using the app
SetuBridge replied January 4, 2024

Hello ,Motorcycle Performance Store

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our customer service. Providing excellent support is one of our top priorities, and we're delighted that we could assist you seamlessly.

If you have any more feedback or need further assistance down the road, don't hesitate to reach out. We appreciate your recommendation!

Best regards,
SetuBridge team

December 11, 2023

Support was very attentive.

GIRLS FIGHT CLUB
Japan
17 days using the app
SetuBridge replied December 12, 2023

Thank you for taking the time to leave a 5-star rating! We're delighted to hear that our support was attentive and met your expectations. Your feedback encourages us to continually provide top-notch service. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your support!

January 29, 2024

nice app and great support team

Human Haus Malaysia
Malaysia
About 7 hours using the app
SetuBridge replied February 10, 2024

Thank you for leaving us such a positive review! We are thrilled to hear that you found our app to be nice and that you had a great experience with our support team.

Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your thoughts. If you ever need further assistance or have any questions, please feel free to reach out to us. We're always here to help!

December 2, 2021

Very great service from the support! they helped me and they have done whatever I asked. I recommend this app!!

Deeprio
Denmark
About 2 years using the app