Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
May 3, 2023

Important, this is not mentioned anywhere. The "Notify Me" button replaces the "Buy now" button. i.e. be sure to leave the "Buy now" button in the Shop Designer, otherwise the Notify Me window will not appear. This is what happened to us at the beginning. It's working now and we got help of the customer service, very friendly and fast. But it took a few days till they answered. We needed to contact them on several streams.

And we wanted to collect the email subscribes in a Mailchimp list. It worked at first and then it cut the connection to Mailchimp out of nowhere. Thankfully, the subscribers are also listed and managed in the app, so it's left there now. But we didn't even notice it at first.

The design is simple, which is good. Unfortunately, it cannot be adapted to the shop style or customize it. Overall the app is not fancy but it does the job and we would use it again if we wanted to announce a product.

Clayeria
Switzerland
About 2 months using the app
SetuBridge replied May 17, 2023

We're thrilled to hear that you enjoyed your experience with us. We understand your frustration, and we want to make things right. We would like to offer our assistance in resolving this matter promptly. Please contact our customer support team at https://www.setubridge.com/contact, and we'll work towards a satisfactory resolution.

Thank you for your feedback, and we appreciate your continued support.

Best regards,

May 19, 2023

We were supported by Samta, who did a great job by helping us with a little color issue of the "coming soon" button. Just installed the app, need more time to test it, but so far everything works great. Thank you Samta!

Huni Design
Germany
About 7 hours using the app
SetuBridge replied June 16, 2023

Thank you for your kind words! We're glad Samta could assist you with the color issue on the 'coming soon' button. We appreciate your feedback and hope you enjoy testing our app further. Feel free to reach out if you need any more assistance!

May 2, 2023

Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !

Laced Run
Réunion
9 months using the app
SetuBridge replied May 17, 2023

We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.

September 18, 2023

Harika,ekip çok başarılı,teşekkürler

King Küçük Ev Aletleri
Türkiye
5 days using the app
SetuBridge replied October 5, 2023

Harika! Ekip olarak bu güzel değerlendirmeniz için teşekkür ederiz. Desteğiniz için minnettarız!

December 2, 2021

Very great service from the support! they helped me and they have done whatever I asked. I recommend this app!!

Deeprio
Denmark
About 2 years using the app
August 25, 2021

The customer service has been so fantastic on this since we puchased it. I could not say enough about the help we have gotten and the response - would absolutely recommend

Fresh Air
Canada
About 2 years using the app
August 18, 2022

Excellent service and fast response. Got all my requests taken care of! Strongly recommend this app for the Notify Me feature.

ItalianHarvest
United States
Almost 2 years using the app
SetuBridge replied August 14, 2023

We're thrilled to have received your positive feedback! Your satisfaction is our motivation to continue delivering exceptional experiences. Thank you for your support.

March 4, 2021

Nice app. They have customized some options for us. Very easy and responsive. Definitely recommend.

Springer Nature Author Services
United States
Over 1 year using the app
February 9, 2021

Very helpful and responsive support and customer service. Great app! Looking forward to understanding demand for new products. Highly recommend!

Salt & Sand
Australia
About 1 year using the app
April 28, 2022

We used this app to help us track interest in products that are not yet available so that we can tailor our inventory. We didn't like the initial look when applied but the tech service removed the features we didn't like in record time through a collaborator permission in Shopify. I can't thank you enough for taking care of us so quickly.

happycaravanshop
United States
About 1 year using the app
SetuBridge replied April 30, 2022

Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.