Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app offers strong value, often far cheaper than other helpdesks, with a generous free plan. They report major time savings from AI and automations handling most tickets, plus an intuitive inbox that centralizes email, chat, social, and reviews with Shopify order data. Merchants praise the Claude/MCP integration, helpful core features, reliable performance at scale, and responsive support that feels like a true partnership.
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Hands down the best helpdesk we’ve ever used — and at a really fair price!
Exceptional product. Excellent pricing. Killer team.
Amazing product and team. Never leaving.
Not sure how they keep it free.
But I believe it is a game changer.
Very easy to use interface and great support. 5 stars!
Excellent support, really really impressed, would recommend to all
I have used EVERYTHING out there. This is better than all of them! I have been a shopify user since 2016.
This is absolutely incredible. Literally does everything our old CS app does for no price, anyone using any of the competitors NEEDS to change.
Just pure value all the way. These guys have solved all the painpoints with running CS for a small-ish store and best of all the price is amazing (free atm). 8/5 stars if it would be possible.
Best free helpdesk app by far, with very functional built in AI. Easy to use and syncs orders well.
