Reviews (178)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing customer service workload and boosting productivity. It's seen as a cost-effective alternative to Gorgias and Zendesk, integrating seamlessly with Shopify. The app manages emails, chats, and social media in one place, with automation and AI handling inquiries. Merchants praise its ease of use, quick setup, and responsive support and development teams, noting rapid feature updates and feedback responsiveness.

March 1, 2026

GLP-1 SOS Supplements
United States
5 days using the app
March 30, 2026

Wraith Esports
Türkiye
11 months using the app
March 23, 2026

MyCedarWellness
United States
About 19 hours using the app
January 15, 2026

Tortuga
United States
9 months using the app
January 6, 2026

Canapuff
Portugal
5 months using the app
December 10, 2025

Cased
United States
25 days using the app
June 4, 2026

Silvery
Finland
September 12, 2025

GearLit
Vietnam
7 months using the app
July 14, 2025

Easy-to-use UI with great features. Updates come in regularly to keep making things better, and the support is always amazing when you need it!

Parker's Bay
Hong Kong SAR
2 months using the app
January 8, 2025

Amazing App, has everything we need, plus fantastic AI assistance which makes the experience even easier!

Witi Witi
United States
About 13 hours using the app
November 8, 2024

Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!

EarthFlow
Australia
6 days using the app