Reviews (87)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
Edited March 13, 2019

This is exactly what we were looking for...at first we had a little issue but then customer service spent more time than I thought was worth. We love this app and would recommend it to anyone who needs to control their inventory. Thanks again Connected Inventory!

Rip limited
United States
12 days using the app
Edited September 27, 2022

Great app and excellent customer service - They were able to help me set it up exactly as I needed and answered all my questions!

Happily Zen
Australia
12 days using the app
May 23, 2021

This is exactly what I needed, I followed the tutorial and it seems to work fine. I had some inquiries about the app and the support team was pretty fast to reply. The interface could be improved more, make it easier to edit and view the inventory. Will update the review if something changes.

INFSD SWIMWEAR
Romania
11 days using the app
November 22, 2021

I've wanted to like this app as it was an economical way for us to manage inventory shared across several of our gifts, but it keeps changing inventory levels in shop, resulting in several of our products being marked OOS when they really aren't. Even after I change the inventory back to the correct numbers in Shopify, it pulls them out again. It's a never-ending tug-of-war and I'm having to constantly manage and watch our product levels. I'm hopeful support can help, but haven't heard back from them. We tried this app once before and the same thing happened. I had hoped it was a fluke, but perhaps not.

Linden Square
United States
6 months using the app
Not A Side Project replied November 23, 2021

Thank you for your review. The problem you're having can be solved by reading how the inventory calculation works as described in this document.

https://www.notion.so/inscoder/More-FAQs-d90053e5ac194b9999d748b59db8dd1a#9bca6585b4144e9aac3a50b3e7c5b016

Edited December 20, 2019

Great app and the developers were EXTREMELY responsive and helpful, they answered us literally within an hour and worked closely with us.

Where Life Takes You
United States
10 days using the app
May 31, 2019

Not only was this app exactly what I had been searching for but Cesar went above and beyond! I needed a few other customizable things done to make my ordering process just how I envisioned - not expecting that he could or would help with it - and not only did he understand exactly what I was wanting, but he came up with better ideas! He did all that I needed and within a quick turnaround. So thankful!

A Family Print Shop
United States
7 days using the app
July 2, 2020

Have started using this app with the connected inventory via SKU part of the system and once set up it works great.
The Support team are 5* and have got back to me quickly and clearly when required
I had a lot of products to link up (Over 250 variants) so the process of going through and setting the inventory levels for each one manually would have been horrible but I did it by an inventory csv export and import.
Having that covered in FAQ may have helped or a better way of doing bulk changes built on to the app even better and its only because of this that I have given 4* rather than 5*
I do recommend this app and now getting on to the bundled option!!

The Hockey Centre
United Kingdom
5 months using the app
December 3, 2019

Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!

Cashmerette Patterns
United States
4 months using the app
Not A Side Project replied December 19, 2019

Thanks for your review. The inventory sync on Black Friday is a slower than other days but eventually all orders gets sync'ed properly for all stores. Our goal for next year's BFCM is to let the sync as fast as normal days.

Specific to your store, 3 months prior to Black Friday on 29 Aug, we've already recommended your team against using our app after we carefully evaluating your business requirement. We had suggested a different software in Aug that would fit your store better.

Hope the recommendation can help you somehow. Thanks for your suggestion and have been with us for a few months.

June 18, 2019

Very helpful for what we needed accomplished. I also like that it's instantaneous. The second my inventory of one product is reduced, the other product(s) in the group follow suit at exactly the same time without delay.

Danial’s Distribution
Canada
5 days using the app
September 30, 2020

At first I was so excited about having found this app. It seemed to respond to my needs. But when things got real, the app completely failed me. I do flash sales which attract many buyers and thus many sales in a short time. I sell sheets from rolls so I have bundles for this as instructed by Connected Inventory. Followed their set-up instructions to the letter. And when I needed it, It sold a whole lot of stock that I didn't have. Their reply after my complaint: We noticed you had a lot of sales in a short period of time. This app is not suited for this. People need to be warned for this. I have a bunch of disappointed customers and a business i'm trying to build up. I lost clients due to this app. Be wary!!!!!!

Princess Nugget Shop
France
4 months using the app