Reviews (75)

Overall rating
3.7
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited September 29, 2022

UPDATE: My experience with the app and customer support has been very good overall. However, I had a strange issue with a pair of shoes that I ordered. The size of the shoe was marked as 39 but was very tight on a person who is normally a 38. The size chart indicated a foot size in cm which was incorrect. Contrado did not accept this. So I now have a pair of Summer shoes that doesn’t fit my model ...

ShimmyShim
United Kingdom
12 months using the app
Contrado replied July 19, 2022

Thank you for such a lovely and thorough review of our products (fabrics, aprons, etc) , pod app and services. Thank you for mentioning the description auto checks. It sounds ...

December 3, 2021

We are happy with Contrado customer service. No complaints here. :-) All the questions we have, have been answered quickly and satisfactorily

Niadira
United Kingdom
19 days using the app
Contrado replied December 6, 2021

Thank you Niadira, it means a lot :). All the best this Christmas and we are there for you whenever you need.

January 7, 2021

Excellent service and very helpful. products, on the whole, are good, there are some that should be changed to a higher quality but other than that its 4 star.

OurCol Design
United Kingdom
10 months using the app
Contrado replied January 22, 2021

Thank you for your review. It means the world to us. I would love to hear more from you as well in regards to the product improvements you mentioned. A member of our team ...

Edited December 13, 2021

Terrible product quality, awful Shopify integration, despicable customer services... these guys cost us thousands of dollars, lost customers and weeks of wasted time- save yourself and run!! PS. Reading the reply from Contrado I feel I need to include more detail... Contrado's Shopify integration was incorrectly matching product sizes. 52 orders had been incorrectly fulfilled when we realised ...

OM Planet
New Zealand
9 months using the app
Contrado replied November 30, 2021

Thank you for your feedback. I feel about your experience which is the opposite of our ever improving offering, new products, services and growth that we offer and so many ...

July 19, 2022

Hello Contrado Team, I have been working on my Contrado store with Bhavna for several weeks. Being new to the app there was much for me to learn about how to best utilize the tools available on the Contrado app. If it were not for the knowledge, support and attentiveness of Bhavna my store, and the products in it would have taken forever to create, she saved me a lot of headache and helped speed ...

HALKINART
United States
14 days using the app
Contrado replied July 20, 2022

Thank you so much for your feedback. I am glad the team has been so helpful. I am sure you already have but I will still mention it: feel free to reach out to Bhavna if you ...

May 8, 2022

This app keeps going into a log in loop, and neither my iPhone nor iPad (in Safari and Firefox on both devices) will allow me to create any products without an error about third-party cookies. I don’t have a desktop. Issue happens Even after enabling cross-site tracking in Safari and Firefox settings.

V. H. Hess
United States
10 months using the app
Contrado replied May 9, 2022

Thank you for your feedback. The team has emailed you and will attempt to call you very soon. I see many other dropship partners are ok as I write and I have tried with my ...

October 18, 2022

le mie prime impressioni sono buone,prodotti di qualità superiore a tutti...ce però un problema di fondo! dovete snellire l'interfaccia e troppo confusionario e macchinoso,a mio avviso dovete semplificare il tutto,anche dove si applica il disegno...sembra un programma datato...

trisarte
Italy
9 months using the app
Contrado replied October 19, 2022

Thank you for your review, and for noticing the quality of our products. A member of our team will reach out to you and help you with our interface, either guide you or also ...

June 15, 2022

Catalog seems very expensive compared to other choices. There do seem to be a few unique items, but most items can be found elsewhere for considerably less.

FUNDERBOMB.COM
United States
9 months using the app
Contrado replied June 20, 2022

Thank you for your review, and for mentioning our unique product selection. I hope some will tempt you enough to offer them to your customers. A few thoughts: Summer is ...

Edited March 17, 2022

I have many good things to say about Contrado. First, their customer service is top notch and it seems they really care about keeping in contact with me and addressing my questions or concerns. Second, their 3D app is fantastic and the design process is very user friendly. One of the features I really like is that each sleeve of their shirts can have a different color sleeve or pattern design ...

DURANGO
United States
4 months using the app
Contrado replied March 17, 2022

Thank you for your review, for mentioning the level of care you received. This means a lot. I have forwarded your amazing comments on the POD tshirts and the options ...

January 20, 2023

I was excited to try Contrado as they have a good range of clothing products to design from. However, the generated images for clothes just look so obviously fake and pre-rendered. That is off putting to me and I'm sure it would be for others too. Compared to services like Printful and Printify, if you design an item of clothing at least they render it onto a real model, giving you a sense of ...

Clayword
United Kingdom
3 months using the app
Contrado replied January 23, 2023

Thank you for your review, and for acknowledging our product range (hand-made! :) ). We will contact you shortly. We would love to work with you on this though we'd like to ...