Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 5, 2021

I set up a Contrado UK account but I intended to set up a Contrado US account. Should I delete the UK app in my Shopify Store and try again? I actually really love this app. The developers are clearly very knowledgeable to create a site as intuitive as this- with ease of flow. I rate this app a 5 star.

Ken Brown Collections
United States
About 21 hours using the app
Contrado replied February 6, 2021

Thank you for your feedback Ken and for the very nice compliments. This is lovely to read on a Satuday morning :). When you first install the app, you can select $ as a currency. Once installed the option is locked as on Shopify currency cannot be changed afterwards (a bit more complex but in a nutshell). I will ask a customer service representative to get back to you asap; you should receive an email from shopify[at]contrado.com over the week-end

December 19, 2021

You're kidding with those prices, right? No way I could sell those and make a profit. I know it doesn't cost you that much to make those. Come on.

PIXIBU
United States
About 2 hours using the app
Contrado replied December 21, 2021

Thank you for your feedback. A member of our team has reached out to you to understand which products you have in mind:

If you take our all-over-print tshirts for example they are great value, fully printed over the whole surface, offering various natural and classic fabrics, patterns, personalised labels (including personalised care label!) and several designs choices which fit many of our dropshippers' requirements and more. All our products are also made ethically and sustainably by our own company: we do not subcontract and we look after our teams carefully, not to mention we have built our company from the ground up as a family business for the past 20 years, and we have been lucky enough to grow and bring employment to so many talented artisans. Our goal is to really focus on the best quality - and if there is anything to improve, we are always happy to listen and work with our dropshippers towards a solution. We reach out to many but if there is ever anything you are not happy with, be it prices like in your case, do reach out to us directly, we are there for you! If we can do anything, we will try. Did I mention that unlike some other manufacturers we can handle returns on your behalf too?

Lastly, we do also have luxury products: sourced and produced from the best quality fabrics, leather and components, the same ones used by very well known high fashion companies. We bring to you the excellency that the best brands in the world up until now were keeping to themselves. We hand-make all these products (all the way to hand-painting some of our leather keyrings, for which there is a customer base) with your designs, which you then offer your customers as truly exceptional items. Did you check our leather "Denbigh" Duffle Bag, or the "GOLBORNE" Bucket Bag or even the "FARADAY" circle bag? Do.

We have all ranges of products and prices, and we would love to work with you, so do get back to our team at your earliest convenience and we can hopefully start a positive conversation, and work together.

December 17, 2022

$35 for a kitchen towel... thats not even a good retail price.. what do you expect ,me to sell these for. REALLY THOUGH.
I own a screen printing shop but wanted a POD for some random items, but I can buy kitchen towels from $.50 to $3 and put a $1 print on it my self, and retail it for $9.99 like the price is for most kitchen or tea towel,

STOP BEING SO GREEDY PLEASE

Humboldt Republic
United States
23 minutes using the app
Contrado replied January 5, 2023

Thank you for your review. I hope you will give us a chance to work with you and show you why you should work with us if you want amazing high-end products added to your product range and your online Boutique. All our products are not only printed all over on the fabrics first (either via pigment or sublimation or reactive which you might know is both a lengthy and expensive process) but they are also hand-made within our own factory. We do not subcontact. At all. We work with actual artisans in love with what they do and deserve that recognition. We also support all costs outselves as well. It is great though that you want to try other printing methods (vs screen printing which might not last forever and only allows you to print on little squares or circles on your products). Even tea towels are hand-made, with extra options available with several additionnal wavy colour edges we stitch. And did I mention your own printed brand logo on a label, and that goes without saying we offer an actual amazing 228gsm cotton linen printed on demand (which in itself is costly). I think that to know us, it takes more than just spending 23 minutes installing our app and then making a judgment without actually speaking with us or purchasing some sample products first. Once you try us and stick with us, you won't go back. Are we perfect? No, nobody is though we keep working at improving everywhere we can. I would love for you to reach out to me directly gwenn[at]contrado.com. Please do. We might get somewhere, we might get nowhere but at least I hope I can make you see why our prices are what they are and make you want to actually start sampling with us. Because we do actual Quality that is meant to last. And this is both ethical and sustainable. Last point, I can see you offer mostly tshirts on your website, then why don't you offer our amazing recyclable tshirts? https://www.contrado.com/recycling. Take the time to try us. We are worth it.