Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flawless functionality, ease of use, and seamless theme integration. It's ideal for businesses requiring detailed product images, offering a customizable zoom feature and image protection. The app is mobile-friendly, affordable, and allows adjustable magnification levels. Merchants praise the customer support for their efficient problem-solving. Many report an increase in conversions and sales, and an enhanced professional appearance of their stores.

April 22, 2019

This App was highly recommended and WOW we were all impressed! This was so easy to use and right away all of our product images were effected. Each image now can be seen with the magnifier zoom or we did also enable the click the image to enlarge feature (may not be called that) but it worked! Now customer can see our new line of bow ties and bandanas at full view and not some tiny 600 x 300 pixel size...Great customer service too!

Hunter K9 Gear
United States
1 day using the app
May 7, 2019

It does the trick and is super easy to install (one click). It's a bit less intuitive on the mobile version (meaning you have to know to swipe on the image for the magnifier to activate), They do offer you a way to leave a message for your customer explaining that you need to swipe...but the placement of that message is right on top of your image, so it defeats the purpose. That's the only drawback, But you can't beat it for the price and what it does. They also sent me a checking-in email and verified that the app was working... which says a lot about their customer service. If I could give it 4.5 stars I would for the mobile reason explained above, but since I can't, I'll round up for the Customer Service.

Josh Bach
United States
1 day using the app
StoreBricks replied May 8, 2019

Thank you very much for your positive review and feedback. We really appreciate it.

Cool Image Magnifier displays a magnifying glass when the mouse is over the product images.

However, on mobile devices there's no such thing as a mouse, so it's difficult to mimic the same behaviour.

On mobile devices, the magnifying glass is displayed when the user drags their finger over the image.

Given that there is no mouse functionality on mobile devices, having our app enabled as well as the ability to scroll the screen with your finger may interfere with the mobile gestures used for navigation, so we decided to show the loupe only when the centre of the image is tapped.

Please refer to our app documentation for further details https://docs.codeblackbelt.com/article/62-how-does-the-zoom-work-on-mobile

August 20, 2019

Not a technical person, so the plug and play feature for this app is great! I don't need it to do miracles, just need it to zoom into my products for a clearer view. Maybe I'll tweak the settings in future, but for now, the presets are working fine. And I appreciate that the app team checked on my store to see the app is working well as well. Great customer support touch, thanks!

Urban Nexus Store
Singapore
27 days using the app
May 23, 2016

The app is really easy to instal and works great! You can set up the magnifing lense either round or square. I chose square because it worked better with our layout. You can also set up the zoom values as large or small as you want depending on the quality of your photos.

Anaromerocollection
Portugal
About 20 hours using the app
March 17, 2017

Amazing, now our customers can zoom in and see product details magnified! Excellent too!

Little Miss Tennis
United States
About 18 hours using the app
January 14, 2023

Hello.. I have installed Cool Image Magnifier • Zoom app... but the zooming feature is not applied on the product page.. please help me out

ExperienceGANODERMA
India
11 days using the app
StoreBricks replied March 1, 2023

Thanks for your feedback and sorry to hear you experienced issues with our app.

Our app is designed to automatically work on the stores product images, but if for any unexpected reason it doesn't do it, we have a 24/7 support ready to help with anything you may need. :)

In your case, we did our best to get in touch with you as soon as this review was posted and with the issue sorted out.

Thank you for your understanding. Our team is and will always be at your service. 😊

All the best,
The StoreBricks Team

June 14, 2020

Super easy to install and set up. Has only what I need and nothing else. Functions perfectly so far and is very reasonably priced.

HENNY FAIRE Co.
United States
About 7 hours using the app
Edited December 27, 2016

Great app on computer platforms which I have NOT had an issue with. I been testing this out for a couple days on all iPhone models. The mobile tip feature to let your customers know about the zoom function has a default gray background with the text inside. You can modify this using CSS but would prefer a basic solution without using codes. I contacted support and had an immediate response right away! The #1 reason I use Shopify apps is because most of it is plug and play. If all the features in this app was click and choose. It would be an easy 10/5 and I'd be a subscriber for life.

I would recommend this for anyone with CSS knowledge. This is my first Shopify store and still on the hunt for the perfect zoom image app. I own 6 WooCommerce sites all with Cloud Zoom installed which featured a simple installation and exceeded expectations.

Bumnasium
United States
5 days using the app
October 17, 2020

I just got this app and so far it looks great. Loaded quickly with no problems. I will update on how my customers react to it soon. I have to say that this company has the best customer service EVER. I wanted to change a font color and sent a request. I expected to hear from them next week. It was done within 30 minutes...twice! I am going to go look at their other apps, just because. Wow!

Yourgreatfinds
United States
About 4 hours using the app
August 14, 2022

Just what I was looking for, we sell detailed items and it was hard to zoom in using pinch method on your phone but with this its easy!

AeroMugs.com
United States
About 3 hours using the app
StoreBricks replied September 19, 2022

Thanks so much for this amazing review!🎉 We are glad to know that our Cool Image Magnifier is exactly what you were looking for. :) We appreciate you helping to spread the word!

All the best,
The Support Team