Reviews (401)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing online store visuals by allowing detailed viewing of product images, boosting customer confidence and sales. It's easy to install, customizable, and works well on desktop, though some disable it on mobile for better performance. The customer support is responsive and efficient, often proactively solving issues. Additionally, its affordability makes it a cost-effective choice for improving store functionality.

Edited April 5, 2023

Je viens d'ajouter l'application. Elle fonctionne parfaitement sur mon thème. Le paramétrage par défaut est parfait. Je n'ai même pas besoin d'y toucher. C'est exactement ce dont j'avais besoin. Idéal pour les sites de bijoux.

BohemeForever
France
9 minutes using the app
StoreBricks replied April 5, 2023

Thanks for choosing us and for your positive feedback! We highly appreciate it🎉

All the best,
The StoreBricks team

May 18, 2019

ABSOLUTELY love it! Our images were 'dull' until we downloaded this app and its exactly what we hoped for! Thanks so much for creating this fantastic app!

A Vintage shop
Canada
8 minutes using the app
April 9, 2015

I really like the look of the magnifier; however, there is a delay and if you place your curser over the image too soon you have to move the curser off and back on the photo again for it to work. In short, the delay will hinder many customers from discovering the functionality and the benefit will be lost. If you can fix the delay I will be a huge supporter of the app.

Posh Rug
United States
23 minutes using the app
January 5, 2019

It Helps to Zoom My Products, It is great App To Enhance The beauty of My Store Products.
Highly Recommend this App

Advance Collections
Canada
22 minutes using the app
July 25, 2023

If i install and app and use for one or two days and then if i remove then also i shall be billed after 30 days .

Christina Rossi Australia
Australia
13 minutes using the app
StoreBricks replied July 26, 2023

Thanks for your feedback.

The app costs $2.99/month, and you'll have a 30-day free trial. We offer this trial so merchants get the chance to explore the app fully and with this decide if it meets your store needs. You won't be billed if you uninstalled the app before the trial ended.

Our team has emailed you to clarify any misunderstanding. We're at your service 24/7.

March 14, 2019

I used it and it didn't work. I tried hit up the support and that didn't work either. Don't recommend.

familyshoppers.net
Norway
9 minutes using the app
StoreBricks replied March 20, 2019

The app is designed to work out-of-the-box with the Venture theme as installed on the merchant's store.
The app was only installed for 10 minutes, not giving us sufficient time to conduct a quality checkup of the app in the store. In addition, we had not received any email for support.
Merchant was contacted twice regarding this for more information and offered assistance, but no reply was received.

November 3, 2023

Very annoying. It highlights the whole page and disables enlarging images by clicking on them,

elizabeth street
United States
8 minutes using the app
StoreBricks replied November 7, 2023

Thanks for your feedback.

The app is designed to work out-of-the-box with all Shopify store themes.
Rarely, the app might conflict with some theme's special characteristics, but we have a 24/7 support team ready to help. The app was only installed for 8 minutes, not giving us enough time to check to check the app in the store. And we did not receive any email for support, on the contrary, we reached out twice regarding this to offer assistance, but your response was to block us. :( So, we were not even given the chance to help...

We're available 24/7 for you. It's our priority to ensure our users have the app running correctly.

October 18, 2023

This app isn't working with minimog theme i need zoom on hover but it doesn't worked at all. Very poor app

aaaSportx
Germany
7 minutes using the app
StoreBricks replied October 23, 2023

Hi there, thank you for your feedback.

Our app is designed to work out of the box and will work automatically in most stores. However, in some particular scenarios, we might need to take a look at the integration, especially with custom themes. We have a 24/7 support team ready to help in case this occurs. We have tried to reach you three times, hoping to give you a hand with the integration, but we haven't heard from you. :(

Please consider replying to our emails so we can sort this out. We'll be attentive and willing to give our best.

Regards,
The Cool Image Magnifier team

April 1, 2019

Unusable. The app configuration screen has a miniscule window just a 100px x 100px or so that has all the configuration inside it. Can't configure. Lots of other weirdness on the config screen such as double buttons appearing in various places. All other apps work fine and tried clearing my cache.

The Microbrand Store
United States
5 minutes using the app
StoreBricks replied April 9, 2019

Thank you for your review.

Our app preferences page does not display any errors or size issues as described in you review. We have tested our pages and see that everything is working as it should.

You can view the app preferences page in our demo store too. We believe that you may have mistaken our app with another.

We also tried to contact you several times via email and telephone but were unable to reach you.

March 30, 2019

Really easy to setup and works great. This is a simple way to get a high quality image magnifier for your product pages.

Till Man
New Zealand