Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing visual experience on both mobile and desktop browsers by allowing precise image magnification, ideal for detail-oriented stores. It's praised for its ease of installation, customization options, and seamless operation across various templates without impacting site speed. Merchants also commend its affordability, quick and responsive customer support, and the quality aesthetic it adds to the store.

April 9, 2015

I really like the look of the magnifier; however, there is a delay and if you place your curser over the image too soon you have to move the curser off and back on the photo again for it to work. In short, the delay will hinder many customers from discovering the functionality and the benefit will be lost. If you can fix the delay I will be a huge supporter of the app.

Posh Rug
United States
23 minutes using the app
July 25, 2023

If i install and app and use for one or two days and then if i remove then also i shall be billed after 30 days .

Christina Rossi Australia
13 minutes using the app
StoreBricks replied July 26, 2023

Thanks for your feedback.

The app costs $2.99/month, and you'll have a 30-day free trial. We offer this trial so merchants get the chance to explore the app fully and with this decide if it meets your store needs. You won't be billed if you uninstalled the app before the trial ended.

Our team has emailed you to clarify any misunderstanding. We're at your service 24/7.

April 28, 2019

It works good but there is one thing that seem to not be working correct. Whenever visiting on a mobile the swipe function for product photos doesn't work it only swipes a part of the picture.

Brigadi Eyewear
Over 1 year using the app
StoreBricks replied April 28, 2019

We wrote to the merchant addressing their concern and explaining how that, due to their theme having a product slider with continuous thumbnails, the behavior of the app on mobile devices is somewhat different in detecting each individual thumbnail.
Some themes feature an image slider to display the images on mobile devices. Unfortunately, Cool Image Magnifier and some image sliders use the same mobile gestures to trigger their action, which makes them incompatible to some extent.

The reason is that when you move your finger over the screen, the device has no way to know if you want to zoom in or to switch to another image because the gesture is the same for both effects.

Please refer to our documentation for more details: https://docs.codeblackbelt.com/article/979-cool-image-magnifier-compatibility-with-mobile-image-slider

December 14, 2021

Ein Klick und die App funktioniert. Verblüffend. Es ist perfekt für meine Kunst. Es zoomt genug heran, damit der Betrachter die tatsächliche Textur meiner Arbeit sehen kann. Es ist genau das, was ich wollte. Außerdem verhindert es, dass der Betrachter mit der rechten Maustaste klickt und in einem anderen...

About 24 hours using the app
StoreBricks replied December 14, 2021

Thanks for the kind comments! We constantly strive to give merchants the best experience with our app in terms of functionality and support. So, if you have any feedback that can help us improve your satisfaction with the app, please let us know. We noticed you uninstalled the app, so we didn't have the chance to check it up and confirm that everything was working correctly.

Please feel free to reinstall it and provide us with more details and feedback to help further. We're available 24/7 to offer you the needed assistance. :)

The Support Team

September 23, 2016

It stalls out on many products and doesn't move around. Sometimes it works but most of the time it does not.

Old Corps Apparel
United States
About 1 month using the app
StoreBricks replied March 20, 2019

[Note: the feature that allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

Unfortunately, we were not contacted by the merchant and made aware of the problem. We did, however investigate the issue after we had received the review and it transpired that the store had another zoom app installed, conflicting with our app and its functionality. Our team fixed the integration with the other app and everything worked smoothly afterwards.

We reached out to the merchant to explain the situation several times, but did not receive any response.

April 1, 2019

Unusable. The app configuration screen has a miniscule window just a 100px x 100px or so that has all the configuration inside it. Can't configure. Lots of other weirdness on the config screen such as double buttons appearing in various places. All other apps work fine and tried clearing my cache.

The Microbrand Store
United States
5 minutes using the app
StoreBricks replied April 9, 2019

Thank you for your review.

Our app preferences page does not display any errors or size issues as described in you review. We have tested our pages and see that everything is working as it should.

You can view the app preferences page in our demo store too. We believe that you may have mistaken our app with another.

We also tried to contact you several times via email and telephone but were unable to reach you.

March 14, 2019

I used it and it didn't work. I tried hit up the support and that didn't work either. Don't recommend.

9 minutes using the app
StoreBricks replied March 20, 2019

The app is designed to work out-of-the-box with the Venture theme as installed on the merchant's store.
The app was only installed for 10 minutes, not giving us sufficient time to conduct a quality checkup of the app in the store. In addition, we had not received any email for support.
Merchant was contacted twice regarding this for more information and offered assistance, but no reply was received.