I am a new customer and had a question about adding custom thumbnail images as the ones on YouTube were quite high res and were causing my gallery to load slowly.
They responded almost immediately letting me know this was a limitation and suggested I manually change the thumbnails in YouTube, bummer.
Much to my surprise they emailed back less than 2 hours later and they had their team ADD this functionality to their app and at NO COST!
This is great because the thumbnails I want on YouTube I may not necessarily want on my eCommerce site. Additionally I could care less how quickly thumbnails load on YouTube, but on an eCommerce site speed is absolutely vital.
With larger galleries and many thumbnails loading at once this is an excellent modification.
In nearly a decade of selling online and dealing with countless developers
this was a first for me.
Thank you Cozy eCommerce Addons!
SIMPLY OUTSTANDING A+
I would give this app TEN STARS if it was possible.
I researched and tested all of the video gallery apps. When choosing an app, I score ease of use very high, intuitive interface high but CUSTOMER SERVICE - as the highest factor for my purchase.
The app is great but the customer service is BEYOND EXCELLENT. They were fast, professional and worked on a weekend. They helped us nail our brand customization colors and it looks so great.
Our client is happy and this is the only video player that I will use moving forward.
Thanks for the positive experience and helping us make our deadline.
Can not imagine.super tool to tell a big story.Special for this price.We can give buyers good message.Quick and smoothly
I use this app to allocate videos from Youtube. I really like how easy it is.
Note Suggestion -It'll be nice to add the functionality of a carrousel of videos rotating that way we can add plenty of videos without clonking the page with a lot of videos and/or forcing the viewer to scroll down :)
I really love this app.
Very simple but smart app. And cheap too.
We build a nice and fully customized video gallery on our store with titles and links to product pages, you only need to leverage the captions and CSS code in a smart way... The support team was always very fast and responsive.
I do recommend this app!
Thanks so much for the review. This means a lot to us because here at Cozy we strive to keep every customer at ease as they use the app while making them achieve more.
Customers like you make it a pleasant experience for us 🙂
Cozy Shopify Apps
No Publicity Stunt
love it. great for the price. easy, fast, reliable. Easy to use. No Hassle. just upload video and designs are nice!
We have found this app easy to use and a great asset and it is not very expensive either. It allows you to showcase your products as well as embed them into listings.
This app is so underrated, I've tried many apps, but now I've found what suits my needs for my store.
Very easy to configure and has a seamless look.
Works great when it works! Sometimes it just will not display but other times it works perfectly!!!!
I really wish you could have contacted us for resolution. The error you have stated is probably because of not following speed up instruction, or some translation apps which we are aware of. Some apps are written in a way which changes codes of few other apps as well instead of making change in itself alone. This gives an impression that the other apps are broken, while true culprit is someone else!