Reviews (966)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversions through effective cross-selling and upselling features. It is praised for its customization options, enhancing shopping experiences by making it easier to find related products. The app is user-friendly and stable, with a support team noted for their responsiveness and helpfulness, particularly during the onboarding process. Long-term users confirm its reliability and sustained performance, leading to immediate increases in sales and customer engagement.

September 13, 2016

Cross-Sell team was very responsive, helpful and supportive. It was easy to set up the cross sell items and the dashboard is very straight forward to use.

Lilly And Lime
Australia
About 1 year using the app
April 14, 2017

Just installed but everything looks great. I had the customization and installation done for me and it took less than 24 hours. Totally blends with our fonts and look of the site too, which was really important to me. It even has a cross sell option for the shopping cart page which is great!

La Homies
United States
About 1 year using the app
December 22, 2015

Fantastic app that does exactly what it says! The interface is simple and has many options that allows it to fit your needs. Their customer service is excellent for any questions that you may have.

Phantom Smoke Ehookah
United States
About 1 year using the app
August 29, 2016

like the way this app integrates with my theme, is easy to use and the customer service was fantastic.

Banditcubs
Canada
About 1 year using the app
July 29, 2016

Easy to use and excellent customer support. Another important reason I chose it because it supports well with Langify App.

Wearify Asia
Hong Kong SAR
About 1 year using the app
May 31, 2016

This app is fantastic. They helped me integrate into my theme and is very helpful in offering variations of my product. Very intuitive interface - well done Cross-Sell team.

Feedprints
United States
About 1 year using the app
March 10, 2017

I made my $10 monthly fee back within the first few orders I received on my store, so my profits since then have been much higher than they would have been.

Since my AOV has risen with the Cross-Sell app, I have been able to spend that bit extra on ad spend, resulting in winning campaigns for my business!

It seems the best option available in it's department in the Shopify app store, but it is the first and only one I've used of it's kind so far.

It's been vital to my profitability, so I will continue to use the app until I experience some problems, but it's been great so far so I'm a very happy customer right now!

Thanks Cross-Sell.

Skulldiamond
United Kingdom
About 1 year using the app
May 26, 2018

Their support sucks!!! I've written 3 emails in last 15 days, but they never replied. Along with it, their conversion tracking stats never pop's up any data.

I'd recommend not to use it.

Postergully
India
12 months using the app
January 25, 2017

A fantastic, simple and effective app. As an added bonus, Stuart and his team are far and away the most responsive and helpful support staff. While I was able to install the app quite easily he took the time to personally customize it to fit our theme. Total time taken from download to fully customized and operational? Less than an hour.

Letarte Swimwear
United States
About 1 year using the app
June 17, 2015

Exactly what I was looking for to refer matching items that were in different shop categories and make it easier for my customer's to find. The customer service was quick to respond and get this set up to match my custom theme. The best part is that the app itself is quick to load the items that I am searching for to create the cross sell... very beneficial to a store with many of items.

Sparkleandjade Com
United States
About 1 year using the app