Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, effectiveness in boosting sales, and seamless Shopify integration. It offers control over product recommendations and increases average order values through cross-selling on the cart page. The support team is praised for their quick responses and customization services. Merchants also value the unique "Reciprocal" feature and the proactive offer of free installation and customization.

March 15, 2017

Fantastic app! I'm not very 'technical' either so it was brilliant that the developers went in and installed everything for me...and for free! Great customer service and a really easy to use, brilliant app! Definitely recommend!

Bespoke Bride
United Kingdom
About 6 years using the app
June 20, 2017

Great job and useful app! Thank you.

Kimmo, Hammock seller from Finland

Riippumatto Fi
Finland
Almost 6 years using the app
July 25, 2017

Great app, very user friendly and the Cross-Sell is extremely helpful to make any adjustments

Bastille And Sons
Australia
Almost 6 years using the app
November 16, 2015

Very useful app let's you show "like" products on each product page. Setup and use are very straightforward. Support is 100% helpful.

Robin Weaver
United States
Almost 6 years using the app
November 8, 2015

This app is very simple to use and does everything I wanted. I simply select the items that coordinate back to the item on the product page and the app does the rest! Sold out on an item, no big deal, you can change items on the fly. Great, great app!
As for customer service, they are the best, this guy Stuart is fantastic to work with, and has taught me a lesson on what customer service really means! He goes above and beyond.

Grade A++

Wilkes Riley
United States
Almost 6 years using the app
Edited December 30, 2021

Cross sell does exactly what it's supposed to do. We have 5k products, and related suggestions boosts our sales. The app is easy to use, and customization is quite easy as well. Their support and customer service is excellent as well. I've come to expect an e-mail response within a day of I have a question. A+

Pci Race Radios
United States
Almost 6 years using the app
November 29, 2017

Super simple app to use. Swift and attentive customer service. Great price! What more can you ask for!?

Waldorfpublications
United States
Almost 6 years using the app
January 25, 2017

1. Incredible service! Stuart is on top of things all the time, his explanations are very clear and his knowledge of customers' various intentions are on point.
2. Responses are fast and he always puts in extra pointers for you + happy to help 24/7.
3. Couldn't be happier with this app – completely user-friendly with easy step-by-step guides on-the-ready for simple instructions.
4. The free installment and integration with several of Shopify's most popular themes proves utmost convenient - well worth the money, such a great feature!

Petals And Sprigs
Hong Kong SAR
Almost 6 years using the app
February 22, 2022

Have had this app for a number of years, never had an issue, apart from a slight glitch today, which was resolved within 20 minutes of me contacting support ! Absolutely great service and this app works well for my website.

West Barn Interiors
United Kingdom
Over 5 years using the app
Cross Sell replied February 28, 2022

Thank you for your review. We are always happy to help 😊!

Edited February 12, 2024

We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.

Kanguru Solutions
United States
Over 5 years using the app
Cross Sell replied August 12, 2021

Thank you for your review, we really appreciate it :)

We hope you like your new design and please let us know if there is anything else you would like to change, we are always happy to help.

Kind regards,
Petra