Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and average order value through its user-friendly cross-selling and upselling features. They value the ability to manually select suggested items for a personalized strategy. The customer service and tech support teams are praised for their quick and efficient problem-solving. The app offers extensive customization, integrates well with various themes, and features a "Reciprocal" option for easy cross-sell setup. It's also recognized for its fast load times and ability to enhance conversion rates.

January 16, 2017

Fantastic App. Works seamlessly and the free support is amazing - please make use of it. I worked with Stuart who didn't stop customizing until I was satisfied - even after I thought I had to settle for "good" he tweaked it until it was perfect. Thank you very much guys - Great App!

Notjustnails
South Africa
2 months using the app
August 23, 2016

GREAT application for Shopify. The setup was painless. Stuart walked me through the process, then took control and did the setup. Then I asked if he could change it up and have the cross sell products appear in another region of the site to better use the space... it got done in moments. I've never experienced this kind of attention to my case. Not to mention he set the cross sells up to appear as though they were part of the original theme.

You need cross selling products to give people a chance to buy more, this is without a doubt the app to do it with.

Yogahookup
United States
2 months using the app
July 21, 2017

Great app, easy to use, lots of features to take advantage of. Plus they were able to complete my custom install less than 2 hours after purchase. Great customer service!

Rugged Radios
United States
2 months using the app
July 7, 2021

Great support and quick response. Help a lot to increase the order value.Highly recommend to use. :)

Leya Doll
Hong Kong SAR
2 months using the app
Cross Sell replied July 12, 2021

Thank you for your feedback, we really appreciate it :)

Please feel free to reach out to us anytime you have a question, we are always happy to help.

Kind regards,
Petra

November 1, 2017

Love this app. Josh was quick to instal and tweak the app to fit my template perfectly. They're quick to respond & they offered a creative solution to my problem. I'd definitely recommend this app to anyone with an ecommerce store. These guys know how to build an app AND handle customer service :)

Waxpops
United States
2 months using the app
December 8, 2020

Cross Sell has truly delivered. It has more than paid for itself with the extra sales I would not have had without it. In my case, variants would not solve the problem of associating similar products with each other. But Cross Sell fixed that and now when a customer browses one product, they see the related products that actually make sense and it is paying off. Their support was great at installation, too.

Waterknot
United States
2 months using the app
Cross Sell replied December 14, 2020

Thank you for your review and feedback. We are very happy we were able to help out and you are enjoying our app. If you ever have any questions in the future, just get in touch!

February 12, 2018

Big Ups to Chris & Josh from Cross Sell!

Their app is easy to navigate for dumb and overworked business owners, and the best part is their customization service which makes all the difference in am Ecommerce world there the key to succeeding lies in the details on the store.

Highly recommended!

Bryllupsgrossisten
Norway
2 months using the app
February 12, 2016

Easy to use, very good customer service.

Catherine Cole Studio
United States
2 months using the app
July 10, 2017

Excellent app! The staff are super responsive and friendly, and the app does a great job at increasing order value and sales. Would definitely recommend!

Geek Out Gadgets
United States
2 months using the app
February 1, 2018

Looks great on-site, easy to install and fantastic support by Josh. Would recommend!

Farnsworths
United Kingdom
2 months using the app