Reviews (959)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales by promoting complementary products effectively. It allows for manual product selection for cross-selling and upselling, integrates smoothly with Shopify themes, and is easy to set up. The customer support is praised for being responsive and helpful with customizations. Additionally, its cost-effectiveness and control over automated systems are appreciated for enhancing store functionality and supporting sales growth.

July 2, 2024

The most helpful! Thank you for providing great customer service.

Blue Print
United States
About 3 years using the app
Cross Sell replied July 3, 2024

Thank you so much for your wonderful review! 🌟

June 26, 2024

Great service and function!

Edie Parker
United States
About 1 year using the app
Cross Sell replied July 3, 2024

We're thrilled to hear you found our customer service and product helpful. Your support means a lot to us!

July 8, 2024

Great app. Great support service and fast delivery of customizations. Highly recommended

Issy & Lilo
United Arab Emirates
9 days using the app
Cross Sell replied July 15, 2024

Thank you so much for your wonderful review! 🌟. We are happy to always help.

October 1, 2024

ある日突然商品名で検索できない不具合が起きた際、迅速に対応していただきました。丁寧な対応で安心できて、大変助かりました。また何か起きた際はお問い合わせさせていただきます。ありがとうございました。

Tnewties
Japan
Over 2 years using the app
Cross Sell replied October 7, 2024

Thanks for your review and it's been a pleasure to assist!

August 2, 2024

Highly configurable and solid customer support.

Salesforce Data Cloud Architect’s Handbook
Australia
About 1 month using the app
Cross Sell replied September 2, 2024

Thank you so much for your review. We are always happy to have feedback.

Edited May 6, 2024

We are long-time users and fans of Cross Sell. We've had the app since 2016...it's now 2024! As we've grown and evolved, Cross Sell has supported our growth along the way. Customer Service and Henry from tech support recently helped us with cart customizations. He saved me a lot of time by knowing exactly what to do. We are thrilled with the results so far - Highly recommended.

Beginning Again
United States
Over 8 years using the app
Edited February 12, 2024

We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.

Kanguru Solutions
United States
About 8 years using the app
Cross Sell replied August 12, 2021

Thank you for your review, we really appreciate it :)

We hope you like your new design and please let us know if there is anything else you would like to change, we are always happy to help.

Kind regards,
Petra

October 6, 2013

really, really smart, well thought out, intuitive, and a pleasure to use - with 900 skus in 16 Collections and 4 Categories, the cross referencing had to be imperative and facile for me - and if Cross Sell were any easier, it would be clairvoyant. Mr. Jones and Company have a true winner.
Thanks

TalismanUnlimited.com
United States
Almost 8 years using the app
Edited March 10, 2024

I have used the support team from Cross Sell twice in the past two years, and they have been so helpful and efficient. Got my issues solved really quickly. Thanks so much!!

Furtherfaster
New Zealand
Almost 8 years using the app
Cross Sell replied March 12, 2024

Thanks for your awesome review and we are glad that we could assist you! Please don't hesitate to reach out again whenever needed.

Team Cross Sell & Upsell

February 10, 2022

great app, i find the option of 'hand picking' cross sells really help with sales and a very helpful team who responds quickly : )

hedgehogshop
United Kingdom
Over 7 years using the app
Cross Sell replied February 18, 2022

Thanks for your great review! We really do appreciate it, and enjoy giving you world class support!