Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and average order value through its user-friendly cross-selling and upselling features. They value the ability to manually select suggested items for a personalized strategy. The customer service and tech support teams are praised for their quick and efficient problem-solving. The app offers extensive customization, integrates well with various themes, and features a "Reciprocal" option for easy cross-sell setup. It's also recognized for its fast load times and ability to enhance conversion rates.

August 29, 2023

This app has been working very well for us and the customer service is very helpful. Would recommend.

lunalaeb2b
Australia
4 months using the app
Cross Sell replied August 31, 2023

We're so happy to hear that you've found our app helpful and our customer service team supportive. We appreciate your recommendation!

June 27, 2023

Henry and his team are very helpful with the design aspect or any technical issues of their application on our website. It syncs really well with our store, happy to work with them. Recommended 100%

Alex Carro Skincare
Spain
29 days using the app
Cross Sell replied June 27, 2023

Thank you for this awesome review! We're thrilled that our team could help you with the design and customization of your cross sells, and that it syncs perfectly with your store. 🥳

June 22, 2023

App works great and the customer service is very fast to respond! I needed an adjustment to the placement of the app and they fixed within minutes!

Greatly & Co.
United States
5 months using the app
Cross Sell replied June 22, 2023

Thank you so much for taking the time to share your positive experience with our app!

We greatly appreciate your kind words and are thrilled to hear that you found our app to be working great. 😊

June 8, 2023

Our first store sale cam with a cross sale thanks to the app!! We're just getting started, but so glad we have this app!!

Sew B's Embroidery
United States
10 days using the app
Cross Sell replied June 8, 2023

Amazing!! Don't hesitate in messaging us if you need any support. 😊

May 24, 2023

Great app and excellent customer service! Carol was very supportive and was able to help me with some small issues.

VitaliWave
France
13 days using the app
Cross Sell replied May 24, 2023

It's always our pleasure to assist! 😊 Thanks for the review!!

August 8, 2023

Great app and customer support! They assist you very well through email to fix your problems or requests in customization.

Wrong Friends Nederland & Belgie
Netherlands
6 days using the app
Cross Sell replied August 11, 2023

We're thrilled to hear that you're enjoying our app and that our customer support team was able to assist you. Thank you so much for positive feedback! 🥳

November 14, 2023

Diese App funktioniert einwandfrei und ist einfach zu bedienen.
Und für die Kunden ein wichtiges Hilfsmittel um die passenden Produkte zu finden.
Auch der Kundendienst ist schnell und zuverlässig...

Drachenfels Design
Germany
Almost 2 years using the app
Cross Sell replied November 21, 2023

Thank you for the positive feedback! We're glad the app is helpful for you. If you have any further questions, feel free to reach out. Best regards!

September 6, 2023

Excellent app, and absolutely unmatched customer service, super helpful

Wallberry
United Kingdom
1 day using the app
Cross Sell replied September 8, 2023

It makes us really happy to hear that you are loving our app!! Thanks for your awesome review 😃

Edited February 12, 2024

We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.

Kanguru Solutions
United States
About 8 years using the app
Cross Sell replied August 12, 2021

Thank you for your review, we really appreciate it :)

We hope you like your new design and please let us know if there is anything else you would like to change, we are always happy to help.

Kind regards,
Petra

October 23, 2015

Cross Sell is a great value app, that enables us to quickly add like for like products, or products to prompt add-on purchases. It really does work too. We often see a spike in sales of products added to our ‘You may also like’ section via Cross Sell. Most importantly it’s very easy and simple to use. Great value too - it’s already paid for itself!!

Discoverattic
United Kingdom
About 8 years using the app