Reviews (9,374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.
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Very good service. Always helpful and fast support, shot out to Sini Liu my agent of contact.
Aoki This guy really helped me with my problem
Their customer service is 10/10, Shipping time is fast
It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject.
I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen.
Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.
great customer service.
Great sourcing and fullfillment services! Very happy with the use of it. You get an agent assigned to you specifically. Mine was July Chan. She has been of great service and really helped me!
Quick response with a solution within less than 5 minutes!
Thanks to Garrison Wong
It my first time doing droppshipping, Thank God I met a good and patient person, he is guiding me very well, when I need help , is always available. Very good customer services
Thank you Gildan
I must say the customer service I have received from Sveta has been excellent. My requests and question were handled quickly and efficiently. She very professional and took care of all my concerns.
Thanks Sveta!
I want to commend Bianca for her outstanding customer service. She consistently handles my requests promptly and efficiently, showcasing a high level of professionalism and dedication. I have always been thoroughly satisfied with her service and looking forward to continue like that, also with regard to new prices for increasing my business. Thank you, Bianca!