Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

January 30, 2024

I asked Karen Jiang for guidance on my problem and she guided me well, very friendly and committed

Nexfinex
Germany
3 months using the app
December 27, 2023

Since I use CJdropshipping, everything becomes easy. And thanks for Lahne Zhang and cheria helps me, Both are always do a great work for us. Nice job !

Danish Enterprises
United Arab Emirates
4 months using the app
January 18, 2024

Amazing customer service from Bin Han he answered all my questions really quick

SelectivePriorities
United States
6 months using the app
Edited March 27, 2024

very good commuication ! Thank you to Eileen Qian for your quick responses and your sympathy !! :)really helpful

My Store
France
5 days using the app
January 30, 2024

Dolly from CJ Dropshipping provided outstanding customer service—exceptionally helpful and efficient. Grateful for her support!

Commerix
Germany
5 months using the app
February 17, 2024

Nancy Wu is the best agent ever! She always helps me with all my issues, and questions, and is always helpful. CJ Dropshipping became my favourite supplier, mainly because of the great customer service, and awesome products!

Lumi Sign
Canada
3 days using the app
March 16, 2024

Leah was so kind to help me and help me source out a product for me! Thank you Leah!

Glowifye
United States
3 days using the app
February 28, 2024

I had an excellent experience with CJ Dropshipping, thanks to Raymond's outstanding support. His in-depth knowledge and dedication to addressing my queries made the entire process seamless. Raymond's guidance and professionalism significantly contributed to my confidence in navigating the complexities of dropshipping. I highly recommend CJ Dropshipping, and specifically, commend Raymond for his exceptional customer service.

Icon Rover
United States
5 days using the app
December 29, 2023

The CJ Dropshipping App has been a game-changer for my e-commerce venture. With a vast product catalog, user-friendly interface, and automated order fulfillment, customer support is very helpful. Bring Zhong is a very helpful full- customer service agent on the CJ dropshipping platform. He is doing a very great job. very helpful . it simplifies the entire drop-shipping process. Real-time inventory sync, competitive pricing, and fast shipping contribute to a seamless experience. The app's customization options and responsive customer support make it a must-have tool for both beginners and experienced dropshippers. Highly recommended

Time Shaker Shop
Pakistan
About 2 months using the app
January 8, 2024

Hi, I was having confusion with my first few orders on my store and actually panicked ., but Camilia Zhu came to the rescue. She helped me understand what it's supposed to be and what's supposed to happen and what exactly to do. Thank you for the help Camilia

J.C LA
United States
22 days using the app