Reviews (9,383)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

May 16, 2024

I had a fantastic experience with CJ Dropshipping, thanks to the exceptional service provided by agent Sini Liu. Sini's responsiveness was unmatched, always addressing my inquiries promptly and efficiently. Not only did she ensure fast communication, but the quality of service was outstanding as well. The products I received were of excellent quality, and the entire process was seamless. I highly recommend CJ Dropshipping and Sini Liu for their commitment to fast, reliable service and high-quality products.

OMONNA
United States
7 months using the app
July 2, 2024

The customer service is very good, everytime i have a question, i get a quick reply on Whatsapp from my agent Bin Han. Very kind agent and speaks very well english.

Mijn winkel
Netherlands
4 days using the app
July 22, 2024

Aoki is the best agent!!!

FlybyGoods
United States
7 months using the app
May 21, 2024

The Customer Service on CJ is always on TOP.
The customer service provided by Leah Cheng is exceptional. Whenever I have questions or concerns, Leah is there with lightning-fast responses and always manages to find the perfect solution.
I love it

Luvign
Germany
9 months using the app
July 5, 2024

Thanks to Tab Zhao, he was a great help. I recommend

Marque Coeur
France
About 2 months using the app
June 5, 2024

I chose Chloe Zhang and I am incredibly happy and satisfied with her as my agent! She answers all my questions in a matter of seconds and explains everything step by step if anything is unclear. She also contacts the production department directly with any questions and communicates the information directly! Super agent.

AquaBreeze
Germany
3 months using the app
Edited August 15, 2024

Outstanding Cooperation with Stacey!

We've been using the Supplier App for months and are thrilled with our experience, largely thanks to Stacey, our fantastic agent. Stacey's deep knowledge of the app, coupled with her proactive and responsive support, has made our operations seamless. Her dedication and professionalism stand out, ensuring our questions are answered promptly and our issues resolved swiftly. Stacey's commitment to our success has built a strong, reliable working relationship. We couldn't be happier with the cooperation and highly recommend the Supplier App, especially with Stacey as your agent. She's truly exceptional!

NoorShades
Germany
3 months using the app
Edited June 18, 2024

Got wonderful help from Skye! Was able to sort out my order issue very quickly. I've only worked with CJ a few months now but the service continues to be excellent.

Edit: Continued support has been great from my agent Skye who has been able to help me with several orders when customers want to make changes or an order needs to be otherwise updated.

Classic Leather Bag
United States
4 months using the app
June 25, 2024

Lincy Cui assisted me so well in chat support of cjdropshipping. I really appreciate her for her outstanding assistance.

PetQute
Bangladesh
3 months using the app
June 12, 2024

I have been working with CJ Agent Leons Liang and am extremely satisfied with his service. Leons is incredibly efficient, always replying to my queries promptly. Since we started collaborating, I haven't encountered any issues. His dedication and proactive approach have made a significant difference in my work. Leons is exceptionally reliable and always helpful, providing valuable advice and solutions. I highly recommend Leons Liang to anyone in need of a dependable and responsive agent. He's truly outstanding!

Silvory
Germany
28 days using the app